Re: question regarding the t-mobile number.
No. As far as I understand it, the hardware just doesn't support checking for display touches while the device is sleeping because it's not energy efficient for that type of display. Microsoft doesn't...
View ArticleNeed help to find contract end date!
Want to know contract end date but can't find it on website! Please Help!
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Re: Galaxy s4
Have you tried plugging in a headset and see if you can hear the calls then?Wondering if the audio is just not routing right.Can also try WiFi calling to see if it is a problem with the tower. Or maybe...
View ArticleRe: 200 Mb Lifetime
Okay, now I see we have an expert stepping up to the platetmo_sean_l I totally understand what you are saying, but the physical nature in which your product operate causes even more confusion to be...
View ArticleRe: Phone calls are not coming through - go straight to voice mail
We know getting calls from all parties is very important btspeaker! There could be a few things going on. We're going to ask some probing questions to help identify the problem. Do you have Family...
View ArticleRe: Adding flash to camera on Alcatel Evolve?
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Wifi calling on Z2
both my parents and my brother have fully functioning phones and none of them get service in the house. I have been using the sim card for nearly a year in another phone. We have never really...
View ArticleRe: Galaxy Light - Out of stock?
Turns out that for the lack of lte at home, Tmobile has made up for at work. The coverage map shows edge where I'm working and to my surprise I have lte! The highest I saw here was 21Mbps. My bf is...
View ArticleRe: Galaxy S4 uses data when WiFi is ON?
Thanks for reaching out carmaine! We know keeping track of data usage is important. Have you noticed any improvement since 8/20? What you experienced with Hulu is usually the cause in cases like...
View ArticleRe: Wifi Calling Stopped Working
My WiFi calling came up without me doing anything and stayed up for about 10 minutes. Now I am back to REG99 error messages
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Re: seriously???
The seal that holds the back on failed it comes off completely and its not supposed to come off at all
View ArticleRe: ATT Note 3 to TMO Note 3
I thought you were going to upload it? Now if it was that easy to get this information then why isn't there any documentation of this on the forums. Even if you can't use screenshot tools someone...
View ArticleRe: Added new line of service, but no email...
Hey amazinqcutie! You're very welcome; we're always happy to assist and answer your questions! What update are you referring to? Your device will have the newest iOS version available and you will be...
View ArticleRe: REG90 Error on Wifi calling
Hello flyiad! We definitely want you to have the convenience of using Wi-Fi! I am sending you an private message with instructions how to contact us. Please click on the magenta number next to your...
View ArticleRe: ATT Note 3 to TMO Note 3
Tidbits,Only executive support and engineers are authorized to download the document(Level 20 or higher). I am only level 17, therefore I am not able to download and upload it on other websites. Also,...
View ArticleRe: Galaxy Note 3 voLTE update issues
Thank you for e-mailing us. Please let us know if we can be of further assistance.
View ArticleRe: No service IPhone 5s Jonesboro AR
Hello inna180891! Thank you for trying these steps. We would like to take a closer look at this with you! I am sending you an private message with instructions how to contact us. Please click on the...
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