Re: Nokia Lumia 521 has strong cell signal, but can't receive or originate calls
I have the same issue, the problem is the phone. It took me 1 1/2 months of talking to Nokia (Microsoft) and T-mobile running network tests and the problems was not resolved, by the time they told me...
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Re: "Address line 1 seems like a Credit Card, please verify"
Hey ssgp Thank you for taking the time to contact us about the challenges you have had making that refill on your pay as you go account. We hope that you have been able to make your refill on the...
View ArticleRe: Phone Still Rings When On Silent (Headphones Plugged In)
It only does it when I get a call. The strange thing is that I just recently had the phone replaced because of an unrelated issue and the new phone does the same thing. I tried it with 2 different...
View ArticleRe: T-Mobile Store is a Fraud!
Hi, everyone I just want to do a quick update on my situation. 1. I've sent an in-depth detailed letter to TM HQ in Seattle (Bellevue) about a month ago and they have yet to reply. (I feel like I'm...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
I tried placing an order on-line yesterday morning, website wouldn't move. Called in and they handled it over the phone. Only to have me realize they ordered the wrong phone (iPhone 5S Silver 64GB). I...
View ArticleDisappointed in MA
Just made the switch to T-Mobile from Verizon this morning. Or so I thought. Was assured that the Note 4 was in stock and would absolutely arrive tomorrow, Wednesday 12/3. As it turns out, that was...
View ArticleRe: "Address line 1 seems like a Credit Card, please verify"
I'm having the same problem. It won't work with any of my browsers or through the phone. I haven't tried calling in yet, that will probably be my next step. Though it would be nice to get the...
View ArticleRe: Missing MMS/Group Texts
Yeah and I was really excited for wifi calling until I found out I can't use it. what do you recommend? A Z3 compact rooted or something else?
View ArticleRe: Official Free Data for Life discussion: Can you add my device?
Is anyone at T-Mobile still monitoring this discussion? I am really confused as to why the ZTE Mobile Hotspot appears together with other eligible devices at...
View ArticleRe: help here
Use Google translate to convert your request from your native language to English - so we can understand what you are trying to say.
View ArticleRe: How to get the Wifi calling app for a Nokia 1520.3
Dude! Thank you so much WeatherYoko! I don't know why the T-Mobile Wi-Fi Calling app is hidden in the store, but I'd been searching for it for a while now. I didn't want to uninstall mine until I was...
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Only displays 'Searching...' on my iPhone 5
So my mom's phone isn't working. She can't make calls or receive them. No text message. This has happened to all 3 of us once, but right now only her iPhone 5 is having trouble. This is the second time...
View ArticleRe: HOW HARD IS IT TO GET SOMEONE FROM T-MOBILE TO HELP ME DANG IT! JUST...
Yup the M8 looks killer. Can't wait till it gets here. Another 2 days they should be delivered at my door step & me & my fiance will have our M8's woot woot! Plus if I ever do decide 2 leave...
View ArticleRe: Web Offers Customer Service (What a nightmare!)
Hello tmo_vanessa_s Thanks for your response. I followed the steps in your PM but I have not received any response. Could you look into it please?
View ArticleHere's what I have to say about the Simple Plan...
Hello everybody, I am a T-Mobile customer with the classic plan, and this isn't really a question of some sort, I just want to say some things about the Simple Plan.First, I know that the Simple Plan...
View ArticleRe: Getting error "Cannot Proceed upgrade: Mobile device software upgrade is...
i had the same. mobile support tool also shows an upgrade, the goes away. I presume this means T-Mobile is blocking the lollipop upgrade from LG
View ArticleRe: Official iPhone 6 What's Your Status? Thread
card still pending charge since monday. Ordered 10/15.
View ArticleStarting a new service with Tmobile activation question
We are starting a 3 person family plan with Tmobile this weekend. The issue is the account holder is in one state, and the other line is in another state. So when the account holder opens the account,...
View ArticleOnePlus One No LTE
As previously discussed on this forum, the OnePlus One is compatible with T-Mobile LTE. I have had this phone for about four months, but despite living in a LTE area and traveling to other LTE areas, I...
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