Re: Samsung Galaxy s2 hot spot in Australia
This link should help you. http://support.t-mobile.com/docs/DOC-7517
View ArticleRe: Bug: I can ask a question, but not reply to anything existing
Hey there bmobile123. I see that you're working with tmo_amanda on this already, I'll leave you in her capable hands.
View ArticleNokia Lumia 521 won't connect to internet straight from box
So, I am on my third 521 in about 4 months. The proximity sensor quit on the first one within 2 months. Paid $20 bucks to get a replacement, proximity sensor quit three weeks in. Just received my...
View ArticleMultiple Suspensions and Resume
Hi! Before I signed up with a Simple Choice Plan, I checked with two different agents (one online and then in my local Tmobile store) on whether I could suspend and restore multiple times in the year...
View ArticleRe: My sim card hasn't arrived.
We apologize for the poor experience kateyjackson95. Please contact us right away via Live Chat and we'll investigate this: Contact Us
View ArticleRe: Phone will not recieve/send MMS...
For what it's worth, before I received the Lumia Black update, it was working fine. Once I took the update, it was hit and miss. I uninstalled the WiFi calling app, and everything works perfectly now....
View ArticleRe: My sim card hasn't arrived.
Hi there! You've got any order number? If yes then you can view the status through Order Status Lookup Page
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Re: T-mobile Messaging problem sending receiving MMS - SMS
Hi Andrew, I already responded and cooperated with the PM Keith sent me. This took place several days ago. You may have over looked that, please look into my correspondence with T-Mobile Maria. Ivan
View ArticleRe: I think I'm getting double billed?
i called that number many times and only seem to get the option to let a robot tell me my balance and such, so i went to a local t-mobile store to pay my bill in person, which seemed to work after some...
View ArticleRe: Am I eligible to upgrade?
You can buy a new phone anytime but you will haveto pay full price for the phone.
View ArticleRe: Am I eligible to upgrade?
You can check with a store or call as if you are under contract with T-Mobile they will offer you the same deal they offer new customer's from other companies and pay your ETF (in this case with...
View ArticleRe: unlock sim code for iphone5
Thank you very much for your reply,iphone looks like new and there is nanosim tmobile inside ,as I checked from apple,this iphone was first opened at 22 April 2013,do you know if after 1 year,can be...
View ArticleRe: unlock sim code for iphone5
Not without being a current or former Tmobile USA customer.
View ArticleRe: Yet again TMobile associates only out for pay
probably only has the new JUMP in mind or maybe just started so doesn't even know about the original JUMP. I just made sure that when we did my wife's that we wanted to stay grandfathered. What is...
View ArticleRe: Able to receive text but not send while abroad?
Hello squidy508, I'm sorry to hear that you are not able to send text while traveling abroad. That can be very inconvenient when texting is an inexpensive way to stay in contact with your family and...
View ArticleRe: New iPhone 5s reception is poor in my home?
Do I need to have 3G or 4G to use the cel-fi booster? I get 1 bar in parts of my house, but we do not have 3 or 4G reception in my area.
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Re: unlock sim code for iphone5
Do you know an email that I can contact direct Tmobile?
View ArticleRe: Unlocked Alcatel onetouch evolve from tmobile
You can't.You need to have been a T-Mobile customer to request an unlock.
View ArticleRe: Promotion 24-month plan unilaterally cancelled by T-Mobile
Hi fyungman! It sounds like smplyunprdctble is on the right track with this one. I would suggest starting off with HP. If you have any further questions or concerns, don't hesitate to reach out to us...
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