Re: PUK code?
To get the PUK code, will need to call in or Chat Customer Care. Customer Service contact information
View ArticleRe: I have a no contract plan, phone, renew an old data plan or to buy a new...
Yeah, I know there's apps you can get that will do the texting/calling if you needed it. I'd suggest the pre-paid WalMart plan because it gets 5GB of 4G data. However the Pre-paid plans don't use...
View ArticleCharger connected but phone stops charging
charger is connected but keeps getting disconnected while charging. is this an issue with the charge port or something else? also how do i fix this issue?
View ArticleRe: trying to dowload ring tones from tmobile and can't seem to find the link...
Based on T-Mobile Mall app App featuresPreview available content before you purchase itPersonalize your phone by downloading Wallpapers, Ringtones and even CallerTunesManage your downloads, including...
View ArticleRe: My bill is paid! You turned my phone off as soon as I paid my bill!
I would like to have my services turned on Thank You!!
View ArticleRe: New T-Mobile Customer - Can't receive MMS on LG G2
galaxys31 replied to me under the Android General and so far it seems to have worked. And yes, it was happening to both of us. Sending didn't seem to be the problem as much as...
View ArticleRe: Nexus 5 - No MMS on Wifi
Maxwell,Thanks for your help - but I just want to clarify one thing... I don't wan't my MMS messages to go over wifi, I want them to go over the data network (even when wifi enabled). The issue is...
View ArticleRe: Error viewing bill details.
Hi haylerzz93, We would like to work closely with you to get to the bottom of this. We've sent you a message directly to your inbox. If you'll look at the top of the screen next to your picture and...
View ArticleWhen I make or receive a call, I can't hear them and they can't hear me. What...
I can make calls but I don't hear the dial tone and when they answer neither end can hear the other. Same thing when I receive calls. My phone does ring but we can't hear eachother. This has been...
View ArticleLousy reception with Samsung Gravity TXT
My reception with this phone keeps jumping from a few bars to absolutely no bars at all. This is a bad phone and I do not like it! I cannot make calls in my home and often I fear the connection gets...
View ArticleGalaxy S3 MMS sending and receiving issues
When someone does send me a MMS I get a message from anonymous on both my stock messaging app and evolvesms with no notification, I just see it when I open the app. I do not know who it is by until I...
View ArticleRe: When I make or receive a call, I can't hear them and they can't hear me....
Troubleshooting steps at Audio troubleshooting: Android might be of help.
View ArticleRe: stuck on boot screen garminfone A50
Hi Maxwell, Sorry for the delay answering your mail, i was out of reach for while.Now it shows but with a network lock which doesn't allow me to go to themenu.i tried the master reset and still remains...
View ArticleRe: I was trying to share pictures from my phone and accidentally hit...
So, I am confused about what app I'm choosing. I was in Gallery trying to share pictures. Cache says zero, but if I clear data, don't I loose the pictures? That would be terrible and I can't seem to...
View ArticleI just sent my question.
How come I paid my Feb. bill on Jan. 31, 2014 and my T-Mobile account is saying I owe $14.50 by Feb. 23, 2014>?
View ArticleRe: Very spotty coverage on brand new Iphone 5c; switches between LTE/4G/E...
I have these same issues. The coverage is VERY Bipolar
View ArticleRe: No phone service help!!!!
Great question ebeth1927 With the weather like it has been we want you to be able to stay connected! The contact us link is a great way to get our chat team to take a look quickly. We would also be...
View ArticleRe: I can't play online games with my t-mobile hotspot.
aflyool, smplyunprdctble and theartiszan had valid questions We need to know what type of device you're using and if you can let us know what kind of games so we can troubleshoot this for you.
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