Re: When you go to t-mobile and start with 70 dollar unlimited plan with the...
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Help I would like to speak to uper management
Hey johnrubio! We'd love to get more info on what's going on What zip code is this happening in and what device are you using? We can take a look at the area.
View ArticleRe: JUMP!! UGGGH!!
Hey bflores9 I think I got the pleasure of chatting with you the other day about eligibility date for your upgrade. I hope you are still getting that Note on Monday and if you have any issues or...
View ArticleRe: Text messages records needed. Urgent request!
Hey vellyd84, Did this answer your question? If not, we'd love to clarify any info needed.
View ArticleRe: PUK code?
Hey warrenc, You can also find the PUK code on the larger card that your SIM card popped out of. I know it's rare that people keep these but it's worth a shot. Otherwise, you'll need to contact...
View ArticleRe: trying to dowload ring tones from tmobile and can't seem to find the link...
Hey lrtjs5@msn.com I hope the provided steps have got you to the right place. Also depending on the operating system many apps will do this same thing form the different marketplaces.
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Re: New T-Mobile Customer - Can't receive MMS on LG G2
Hi larrys1, Thanks for clarifying! We're glad you were able to get a solution.
View ArticleRe: Can unlocked Samsung Galaxy s4 be used with $30 monthly plan?
I have a pay-as-you-go account with Tmobile. I want to buy the Note 2 on Tmobile.com, which Tmobile sells with SIM and refill and switch to the $30 100 min talk with 4 g data plan. Can I activate it...
View ArticleRe: HD Voice Issue
No one has a land line anymore... it didn't start until I restarted myphone and everything updated. There should be an option to use it, weshouldn't be forced to especially when it messes up your phone...
View Articleinternet service in Armenia
I have been traveling in India and data roaming was OK. However, I am currently in Armenia and while I am able to send/receive sms and calls I have no internet. I am seeing that I am connected to local...
View ArticleRe: HD Voice Issue
Well you mentioned you calledd customer care which would have been a land line and had three issue but as I said I really don't think it is the HD voice. What update? 4.3? If so maybe the android...
View ArticleRe: internet service in Armenia
Is the APN set to fast.T-Mobile.com? I have seen some posts that have had some success by changing it to epc.T-Mobile.com
View ArticleRe: internet service in Armenia
Instead setting network mode to "GSM/WCDMA/LTE auto" I set it to "GSM only". Then after "select automatically" I got 2G data.
View ArticleRe: Duplicate text messages
Yikes, I can see how that would be a problem! Are you using the stock Samsung app for messaging? Have you been able to master reset your device yet? We look forward to hearing back from ya.
View ArticleRe: Hard of Hearing Plans
We would love to look into this with you with more information. I have sent you a private message with instructions on how to email us directly. We look forward to working with you. If you're unsure...
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Re: Samsung LTE Mobile HotSpot Pro Speed
The problem is not resolved (tmo_jennifer). This has been a horrible experience and I really need someone to help me. I have tried everything suggested and it has not helped at all. I have had this...
View ArticleRe: i cannot make an extra payment on my eip
Thank you for sharing the steps you took to try to resolve the matter. We definitely want to look into this with you and have our engineering team determine the cause and get it resolved. T-Force is...
View ArticleRe: What happens to payments?
I'm not sure what happened to the message, but I have resent it just in case. Please check your inbox by clicking here: http://support.t-mobile.com/inbox
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