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Channel: T-Mobile Support: Message List
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Re: best thin protective case

What do you think of these? TUDIA Ultra Slim Melody SeriesZoom! SPIGEN LG G2 Case Slim [Slim Armor] [Soul Black]Zoom! I thought these were really cool. Both have GREAT Reviews! *MAKE SURE TO CHOOSE...

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Re: why does visual voicemail not work on nexus 5

Erika:One more response from Google. Please see the bolded text: Hello Joshua,Thank you for contacting Google. My name is Brandon, I understand you have questions about compatibility between your Nexus...

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Re: Problems charging my Samsung Galaxy III

Hey Hey mpluna27 We want you to be able to use your device to the fullest! With the charges that you have do the successfully charge other devices? When you look at the charging port does it look like...

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Re: Is it available for Pay In Advance or Not ?!?

tmo_randy and clarifications?

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Re: Coverage in Irvine, CA (92620/92602/adjacent areas) nowhere near as good...

     Hello escott63! T-Mobile is constantly modernizing and building towers. I'm sorry you and others are having a bad experience when it comes to the T-Mobile coverage. I am asking that you call...

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Re: I've been incorrectly charged and T-Mobile has refused to refund my money

Alright I replied. Thanks

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Re: T-Mobile Carrier 15.6 Update

Sorry. 

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Can We Trade In Non-Smart Phones For The ETF Reimbursment?

My family is on AT&T, and we would like to do the ETF reimbursement thing, however when we checked how much we would get for our phones, none of our phones appear in the list. Does this mean none...

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Re: Can I change my plan into T-Mobile Walmart Plan?

Thank you for your PM.

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Re: How do I get an itemized bill for last 3 months?

Hey rrkaiser You found a way and it worked beautifully!  Very good questions and ones I hope to provide answers for. When you are added features it will be a prorated amount for the remaining portion...

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Re: How am I charged for services even though I didn't have my phone?

We would love to look into this with you with more information. I have sent you a private message with instructions on how to email us directly. We look forward to working with you. If you're unsure...

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Re: how do I insert the 16GB memory card? what can I do when i call someone...

Did you find the caller id settings? Instead of network try show number. The other places I would try it's the my T-Mobile website and go to your profile and make sure your info is attached to your...

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Re: T-Mobile Carrier 15.6 Update

I'm jailbroken.

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EIP

Hi, I just cancelled my plan 3 days ago I switched to metro pcs due to the fact I was paying too much with T-Mobile. I had the simple plan no contract abd still had 100 dollars to pay off my iphone....

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Re: Do I need to purchase a new SIM card when upgrading T-mobile phones?

Hi papacodam,Both phones sim cards are different.So you will need to buy a new sim card for your Samsung Galaxy S3.Before put your new sim card,Make sure your phone is unlocked.If it's locked by...

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Re: I touch the wrong key on my SAMSUNG PHONE-SGH-a107. This phone request me...

Hi thomasshiang,That's actually a SIM Card Error.(Personal Unblocking Key) - PUK.That means you set up a password on your simcard (Known as PIN : Personal Identification Number. ) where you entered...

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Not Charging Properly

I unplugged my phone from my charger this morning and left it alone for 2 hours. I grabbed it to check for texts and it was dead. Completely. Plugged it in and let it sit, it did charge to 10% I...

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Sim card activation kit: invalid sim card number

Hi, I recently ordered a $30 sim starter kit from Walmart. It arrived a couple of days ago. However I have not been able to activate it. Once I go to the website...

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wifi pronlens with my lg optimu l9

Im aware that im not the only one experiencing wifi problems, but i havent found anyone with this problem. My wifi doesnt turn on. It always is off and never turns on. I try to turn it on and the thing...

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ETF eligible device list what does that really mean?

So when I switched from ATT to T mobile I walked into the store with three dumb phones, the store person accepted all three for the switch over. Does this necessarily mean that all three phones were on...

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