Re: Official iPhone 6 What's Your Status? Thread
I did the same thing from a SG 6 64gb ordered on 10/12 to the 6 SG 128gb. After my ship date went to 11/24 I got irritated and ordered the 128gb since the ship dates have stuck to 4-7 online as well as...
View ArticleRe: Very disappointed.. Seeking answers
Is T-Force a separate entity working outside of T-Mobile?Usually when I have an inquiry like this support contacts the person who is supervising the testing.. I apologize for being off topic, just need...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
I ordered iPhone 6 space gray 64GB on 10/14. My shipping estimate is up to 11/25. I tried to change it today, but therep say I would be getting it in about a week or so. Not that I believehim, but he's...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
sf102614 I switched my 9/19 order of 6+ 64GB SG to 128GB gold 6+ yesterday afternoon & I'm still waiting on a tracking number. I have overnight shipping too, so we'll see if it ships out today. I'm...
View ArticleRe: Complicated issue with my Cel-Fi SB return
Hey rdsport323, We want to ensure your signal booster is credited to the account, I apologize you were advised to send the unit back to a different address! We'll need to look into this further with...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
mine is same. Ordered 9-18, 6 + 64 SG, exp ship date 10-30. No ray of hope anytime soon!
View ArticleRe: Need help with my Galaxy S5 it shuts off and on by itself.
I have the same exact issue. usually I'm using my phone and I have Chrome running, it freezes, than the screen flashes and the phone restarts. And lately if I'm texting two people I have trouble...
View ArticleRe: ETF Fees Rebate
Hi kenpolady_99,We're sorry for the poor in-store experience you had. You can enroll in our ETF Reimbursement program after activation, with a quick visit to http://www.switch2T-Mobile.com. You'll...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
Userwithnophone I feel your anger. Now people can order a gold 128 plus in days and I'm waiting on a spacegrey 128g plus for 38 days. I can only wait and hope 10/31 my shipment date that don't get the...
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Re: T-Mobile Advantage Program Eligibility
Hey sabert00th, Excellent! Glad to hear our team was able to get this sorted out, let us know if we can assist with anything else!
View ArticleRe: USA Holiday
There are four major cellular carriers in the USA. Verizon and Sprint are CDMA networks and would not work with your phones. T-Mobile and AT&T are GSM networks, but only T-Mobile really offers...
View ArticleRe: horrible customer service
Another thing you can try, though it won't resolve the problem immediately, is emailing T-Mobile's executive response team. Try emailing executiveresponse@t-mobile.com. Email the situation and that you...
View ArticleAre applications your issue? *#0*# (Samsung)
I'm sure we have all had issues on our phone and been told it could be caused by an application. I myself am reluctant to believe that at times cause I've had these apps on my phone and not had...
View ArticleHorrible jump experience
New horrible experience with jump. So yesterday I had the day off and had some extra cash and felt like upgrading to either the new galaxy note 4 or the Sony xperia z3 so I check online to get an idea...
View ArticleRe: Samsung Galaxy S4 sound not working on calls.
Oh wow, that's the one that actually worked. Thanks suleiman!
View ArticleWhy do i all of the sudden have LTE in a 2G area?
I'm not complaining why i all of the sudden have LTE in a 2G area, but i was wondering why? I have always had Edge connection in my area which is really annoying because i know others with AT&T or...
View ArticleRe: Official iPhone 6 What's Your Status? Thread
Hello I've been watching this thread since I ordered my gold 6 plus 64gb on 10/6 was backordered on 10/7 and eventually ended up with a 11/17 shipping on or before date. When I placed my order in the...
View ArticleRe: How can I fight these ridiculous charges from TMobile on cruise ship?
It is only the .20¢ per minute if you are on land in those countries.If you are actually on the ship the higher rates apply.
View ArticleRe: What do you look for in a support site/forum?
There iT-mobile needs to update the server they are running on to the newer version or get a different service.Jive is just the provider of the software that T-Mobile bought to power the board. Like...
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Refarm and 4G LTE - what are the final frequencies
Have a couple of questions regarding TM's 4G LTE frequencies. TM 4G LTE uses AWS 1700 and 2100MHz right now. Is a phone required to support BOTH 1700 and 2100MHz to work w/ 4G LTE? Also, I am...
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