Will not pay ETF from AT&T
Well, I've submitted twice and I just get these canned responses ... "not enough information..." I talked to TMobile support and was told that AT&T's "Balance of Installment Plan" that is, Early...
View ArticleRe: Landscape/Auto Rotate Home Screen
I use the Apex launcher and an app called Set Orientation, both free, to get the results I want. Using a Galaxy S Relay 4G.
View ArticleRe: My Samsung Gravity T is rebooting automatically except when in airplane...
UPDATE: Once I put the phone back in regular mode from airplane mode the problem seem to have fixed itself. If you are having the same problem, hopefully this will help.
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Re: Will not pay ETF from AT&T
Are you on the next plan with AT&T? If so there's no etf with that plan.
View ArticleRe: Battery
Yes, when I upgraded to 4.4, i am experiencing heavy battery drain.Before I upgraded, i had no problems.
View ArticleRe: Complaint with store sales rep
Thank you for the quick response Lee. The store is located in Mentor, Ohio 9210 Mentor Ave First name of sales rep is Juan
View ArticleRe: LG G3 in Mexico City -- How to get international data?
Hello verdugoa, We certainly want your international data working. Data Roaming is enabled on the device correct? You can enable it by dialing #RON# and SEND. Do you know when troubleshooting with...
View ArticleRe: Complaint with store sales rep
Perfect, thank you for the final pieces of info. We will be getting your experience to the proper team so that it can be handled. Thanks so much for bringing this to our attention and please let us...
View ArticleTwo EIPs on One Line
Hello, I was able to replace a phone that was lost 2 months ago that still has an EIP balance today with another phone that I also got using EIP. Both install plans are for the same line. My question...
View ArticleRe: TMOBILE... I NEED HELP PLEASE!
Hello mky25c, Were you able to email us so that we may assist you with your concerns? Please keep us posted!
View ArticleRe: Two EIPs on One Line
You will have to pay both. One will drop off when you finish paying off that device.
View ArticleIssues with online trade-in for ETF reimbursement
I'm trying to trade in my phones for ETF payoff eligibility for an online order. My understanding was that any phone would be eligible for tradein, but when I attempt to enter the IMEI into the...
View ArticleRe: Credit Card / Checking Account Payment Always Declined
I paid in person, it's down the street so it's whatever. I'll try theonline thing again next time. Thanks!On Aug 10, 2014 8:32 PM, "T-Mobile Support Community" <no-reply@t-mobile.com>
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Re: Battery
I haven't found anyone else having issues with that so maybe that is why they are suggesting the master reset?
View ArticleProblem with T mobile store
I have been a loyal customer for the past 2 years and use to brag about the awesome features about T mobile and especially Wi-Fi calling feature but my recent experience at a T mobile store proved...
View ArticleRe: Wal-mart Family Plan - will my phone work 'as is' in the UK for texting
Thanks for the reply. I am a Walmart Family Mobile customer. I will definitely look at the link you suggested. Thanks again!!
View ArticleRe: Galaxy Avant
The manual says you can pause media, I tried pausing a YouTube video and streaming iHeart Radio station neither of which worked when I turned the phone upside down or covered it with my hand. I...
View ArticleRe: T-Mobile switched my service to a phone with a bad IEMI, is this the type...
The sim is live, but the phone isn't. The problem is they don't know until the system kicks in. This is the risk buying used. Sprint, Verizon, and all other carriers do the same thing. Sometimes...
View ArticleRe: T-Mobile switched my service to a phone with a bad IEMI, is this the type...
I gave the IEMI when I signed up and it is a T-Mobile branded phone. From reviews, Gazelle mostly sends out quality phones but I got one that slipped through the cracks, I am able to return it to...
View ArticleRe: anyone having issues receiving mms messages
Has any resolution been made about this issue? I've had the same problem on my Galaxy S4 for the past few months.
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