Accidentally locked SIM, need PUK
Hello, I just received my new Lumia 925 and was playing around in the settings and accidentally locked the SIM card and now need a PUK (Pin Unlock Key) in order to call/text. It seems like the Live...
View ArticleTexting in Australia
I'm in Australia and my plan is supposed to allow free international texts. However, I am unable to send texts. I can call numbers here in Australia but when I try to send a text to those same numebrs...
View ArticleStateside International Talk in Family Plan
If I add Stateside International Talk service on the first line of a family plan, will I be able to call unlimited international from the second line too?
View ArticleIs unlocked GSM Lumia 1020 supported?
Is unlocked GSM Lumia 1020 supported? What internet speeds? 4G LTE ? Does it have to be international version or US version?
View ArticleHow do I get my phone off default screen lock?
Screen is locked but I never setup a screen locked password. How do I get the screen unlocked so I can get into the main settings and all my contacts.
View ArticleRe: Xperia Z1s 4.4 ETA?
Missty, why is it a customer support like you don't have any information regarding a phone you sell? Where I work it is unacceptable to say I don't have Information? What do we do? We make calls to...
View ArticleRe: Travelling from Russis will I have access to 3g or any internet with my...
I'm using a Galaxy SIII, will the people at T-mobile be able to put in all the necessary settings?
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I can't send SMS, i can receive texts and call...Help?
I have recently got a new phone (iPhone 5S). I decided to go with t mobile instead of orange as it had a better pay as you go plan, but can't send SMS messages, I can receive them and make/receive...
View ArticleRe: upgrade
It says go enter a 10 digit number...so i take the '0' off he beginning of my number. Then enter the password which says i cannt log in! Pleaseheelp Date: Sun, 4 May 2014 13:34:25 -0700From:...
View ArticleWorst way to "thank" your customer.
I upgraded my phone yesterday, and they upgraded to the wrong line, so a couple of the numbers in our contract stopped working. Mistakes happen, I get it, what I am trying to do is have everything in...
View ArticleHi! I have an old Nokia X2 phone...
I have an old Nokia X2 phone and I was wondering if it would still work on T-mobile's network. I have a Samsung Galaxy S4 that might be sent to Samsung for repair work, so I was wondering if I could...
View ArticleRe: Note 3 with 3g/4g coverage issues
I just wanna say that it happens a lot that I have decent LTE signals up to full bars but the inconsistent service might still make the internet so slow to the point that it can even get stuck, I am...
View ArticleThis month billing issue
Hello I was looking at my bill and I see that it is an error. Any help will be appreciated.
View ArticleRe: Hard Credit inquiry?
The inquiry T-Mobile ran caused my score to drop by 5 points the same day.
View ArticleRe: Hi! I have an old Nokia X2 phone...
If it's android to android, than a sim swap (unless you have an r-sim adapter) if it's running on Symbian or windows then t-mobile needs to activate it by changing to the appropriate services codes.
View ArticleRe: unlocking code for lumia 925
hi ... my lumnia 925 wont work in italy.. my aunt bought it in pittsburg and we dont now how to get the unlock codeswhat will i do
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I am unable to view my previous bills
For the past 2 months I have been trying to look online to view my previous bills in detail but have had no luck as the page will not load. I have tried all different ways including clearing cookies...
View ArticleDon't Know how to mail my phones for ETF reimbursement
Switched to tmobile end of March. Here it is May and I JUST found out that I had to have my phones mailed in by a certain date. I switched in a local Costco store at their kiosk because they were...
View ArticleRe: Xperia Z1s 4.4 ETA?
there may not be an exact time when an update is available but there is a ballpark time frame that you could give us there is information somewhere on when the update will be released the update has...
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