T-Mobile Support: Message List

Howdy, Can anybody tell me when the Hydro XTRM might migrate over from the business side of the house? What is the best way for interested customers to express their interest to T-Mobile and...

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Re: Galaxy SIII/S3 - Weary of Security Policy Updates

January 10, 2014, 4:41 pm

I am pretty sure if they just got rid of KNOX for the moment and got the bolts tight. They could roll it back out later when it isn't just something that is annoying. I know that it is related to KNOX....

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Can't Access My 4G Data

January 10, 2014, 4:50 pm

So I am aware that this topic has been talked about before, but I have yet to find any solutions to my specific issue... I opened a new sim card with the $30 unlimited messaging and 4G data for a...

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does the ecl amount ever increase ?

January 10, 2014, 5:28 pm

I was wondering how/and if my credit line will increase.currently it is 600 with 2 lines unlimited everything plan.it's been 2 yrs now I have been with tmobile, no late payments,I was hoping that...

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Re: Pay As You Go Plan - roaming in Canada

January 10, 2014, 5:42 pm

I don't know about all the various pre-paid plans. Have you considered changing to the one "regular" (postpaid) plan TM has? It would give you unlimited text and data in Canada (data at Edge speeds)...

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Re: Delete International Roaming from my plan

January 10, 2014, 5:51 pm

IF you can access your account at MyT-mobile - you can cancel "world class roaming". If you have a new "regular" account that includes free roaming for text and data (voice is 20¢) in 100+ countries -...

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Re: What do you look for in a support site/forum?

January 10, 2014, 5:53 pm

The ability to bookmark discussions and documents that we want.

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I cannot use my phone in my location at the presen time and need a...

January 10, 2014, 5:57 pm

I have not been able to use my phone since I have to stay with my parents since recoverying from surgery. I have no service here at all. So I need a reimbursement on my account. I have been here since...

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Re: I cannot use my phone in my location at the presen time and need a...

January 10, 2014, 6:21 pm

We would love to look into this with you with more information. I have sent you a private message with instructions on how to email us directly. We look forward to working with you. If you're unsure...

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Re: Family Allowance and FamilyWhere giving me issues.

January 12, 2014, 2:40 pm

Hi Dino! Sorry you are still having issues with Family Allowances. I would double check make sure you are the primary account holder in your profile. If you are and there's no family allowance option...

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Re: i Just went from a S3 to a Sony phone and i have no DATA

January 12, 2014, 2:41 pm

Hi TMO_jesusI have an iphone purchased thru ATT. Can I use it with my Tmobile service?

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Re: WP8 UPDATES, who decides ?

January 12, 2014, 2:49 pm

Microsoft, believe it or not, isn't only supporting Nokia, and the Black firmware update is a NOKIA firmware. The preview of Update 3 is NOT to hold developers and enthusiast until the Black Update....

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Network issues in Chicago?

January 12, 2014, 2:56 pm

Has anyone else in Chicago had issues with the voice network lately? Since Friday or so, I've had no service for much of the time in my neighborhood. The signal seems to improve as I move around the...

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Re: WP8 UPDATES, who decides ?

January 12, 2014, 2:53 pm

"If you're unaware, it is currently waiting approval from Tmobile" There is no truth to that statement concerning Lumia Black and the Lumia 810I provided you with the link but you apparently missed...

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