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Channel: T-Mobile Support: Message List
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Re: New Error "An application has been forced to stop for an unauthorized...

just the framework not the internal components of the application its like an empty bottle of soda without installing the rest to fill it up and make it useful

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Re: Poor reception on the Galaxy Note 3

calls do not go over tle currently it had to switch to 4g Ltwe in its form is data only until voice over lte is launched or possibly lte-a

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Re: We’re sorry! The Mobile Broadband Prepaid My T-Mobile site is down. We...

According to what I read, the SIMS are interchangeable.  "So basically, PTEL uses T-mobile network. and the device screen shows "T-Mobile 4G""...

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Re: Does anyone know how to fix a problem with my contacts not receiving my...

Thanks for your response!  No, this is not affecting my group texts.  Actually, one of my contacts can receive a group text, but NOT an individual text from me. Bizarre.  Thanks for your help!

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Re: No service in area that used to have service

I have the same issue (different zip code:27520). My phone worked fine until yesterday. It's been twenty four hours since I've had service.  I tried the chat support, that didn't work. They told me to...

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Re: Group messaging problems

I do not think the APN settings have anything to do with this issue, unless the 'new network setting' that was deployed (or whatever changed) has new settings - but even if that is the cause why would...

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Re: MyFaves on New MyTmobile

I heard that too, but I'm on a family plan and I don't know if they are doing that with those plans. If so, cool, but I would really like to change my fave five four time being.

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Is there a phone number I can call to talk to someone about a billing question?

I need a customer support phone number to talk to someone about billing, is there one available?

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Re: Is there a phone number I can call to talk to someone about a billing...

Did you call 611? 

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Re: Is there a phone number I can call to talk to someone about a billing...

I will try ....thanks!

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Re: No service in area that used to have service

Having a similar issue at my job location. Only that I show 5 bars of 4G but not able to get data at all. See below.

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Can I track my phone, even though if I lost it?

I can't find my phone no where, I am sure is either on my sister's house or my dad's but I have been looking everywhere and I can't find it is there anyway I could track it?

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Re: when is the iphone 5c 16gb going to be back in stock?

Hello anikah,  Orders are filled in the order they are received, on a first come-first serve basis.  You are able to check the order status at www.my.t-mobile.com 

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Phone call quality recently became terrible.

I have a pay-as-you-go phone and plan that used to work fine. Recently, my calls in the Providence area have degraded terribly. I still can make/receive calls, but they are garbled to the point that I...

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Re: I can't Sign up for 'My T-Mobile', any one could help?

I did not post this to Google+, maybe someone else met the same problem. I tried in Chorme V31.0.1650.57, IE 9 and FireFox 25.0.1, They all have the same problem. Let me clearing cache and cookies and...

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Re: Device Payment Agreement E-Signature

Hello matthermartin,  Sorry to hear that you are having troubles upgrading your device! We try to make the upgrade process simple and painless but there is always a chance where a 0 isn't talking to a...

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Re: I can't Sign up for 'My T-Mobile', any one could help?

Thank you! Please let us know once you try so we can get this resolved!

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Re: Price to upgrade

That is because T-Mobile no longer does contracts.To get that price on the other carriers you need to sign a two year agreement.With T-Mobile you can finance it over two years with a down payment...

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Re: I can't Sign up for 'My T-Mobile', any one could help?

I use 'new incognito window' and it does not work too.I hope your gays can fix it soon. Thank you.

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Voicemail rings and length

I have an IPhone 3G, how does one change the amount of rings before going to voicemail and the length of recording?

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