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Channel: T-Mobile Support: Message List
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Re: htc one weather clock can't update its location.

This may not apply to you.... But are you using the "Snapdragon BatteryGuru" app?  If so, you should know that it specifically prevents some apps from updating except when it's internal "learning"...

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Re: JellyBean?

rizzies... Hmmmm... I thought tidbits was the op. His logo says, “T-Mobile Pro (I am T-Mobile! Count on me!)" Frankly, I've been stunned that he has such awful things to say about so many people and...

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Re: My samsung s3 is getting very hot when i talk on the phone or really do...

Hi dallasmarty_mar,  Devices can heat up as they're being used, but if they get overly hot, you may want to make sure you're not running a lot of applications in the background. You'll want to make...

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text reception from second phone to first phone issues

My girlfriend and I share an acct with tmoblie and when she is in Gilbert AZ. she can  receive my texts and phone calls but her texts back to me will not register on my phone.  We can text in Colorado,...

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Re: error 105

Hello tonykeeling, I'm not seeing that specific error code in our knowledge base, which WebConnect stick are you using? Have you tried another computer? Are you getting this error in the WebConnect...

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Re: Is this a network or phone issue?

I have and it works better for a while but eventually resorts back to the same issue.

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Re: error 105

TonyGo toAnswers.micosoft.com

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Re: Samsung Update????

Android version 4.1.2. Now here is another question I was looking at my files on my sdcard and the first file folder says uCim but the u looks like it has been blended with a p. the word looks russian....

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Re: Is this a network or phone issue?

You need anew sim card

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Re: Is this a network or phone issue?

Thanks. I'll give that a try. Is there a charge for a new sim?

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Re: Is this a network or phone issue?

Call tech supportAsk for level 2Have them noe it on ur acctGon to store it will b free

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Re: iPhone 3gs on Basic Family Plan

Hi phillyguy,  The AT&T version of the 3Gs will work on our network and you will not need to make any changes t your plan or services. You just need to get your SIM card into the unlocked devices...

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Re: Why do I have to pay a deposit. At that, why must I pay such a high deposit?

I agree totally

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Billing/Refill Page not working in Chrome

*BUG*I currently have Chrome Version 28.0.1500.72 m I am unable to process a payment in this browser. I have a pay as you go unlimited plan. When I attempt to refill my account I select my debit card,...

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New customer, brought my Nexus 4 over, can't use an upgrade for a year?

Hi all. I'm a new T-mobile customer. I just started a new plan a few days ago and at the store I was told I can upgrade anytime, but when I look on the website to upgrade, all the phones are full...

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Re: When can we preorder Lumia 925 ? Seems like its forgotten

Suddenly, a page! http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=Nokia-Lumia-925 Free overnight shipping for a limited time. Also got an e-mail (finally) from T-Mobile saying...

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phone turn off when sim inserted

Hi. i have unlocked Sony Xperia Ion LT28at.Was using it for couple of months but recently phone start shutting off, first battery lower than 30% but now even with 100%. Found out that it only when...

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Re: Customer Service

Hi All, My original remarks were changed so you all did not see everything. I requested the account through proper channels, the rep said I met all requirements, the rep said it would take 14 days, it...

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Re: Mytouch 4g network clock time is off by 20 minutes

If automatic was unchecked Then u could try checking itAnd see if that  is ok

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Re: Customer Service

Tmobile us does not charge for unlock

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