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Re: I have a Samsung SGH-T399 running Android 4.2.2 The status page/My phone...

I was thinking SIM card too but I haven't tried the Kies route yet Good idea Thanks for replying

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Note 3 Group Message/Picture/MMS problems

I have a Note 3 that I bought unlocked on Ebay.  It was originally a Verizon phone.  When I went to my local T-Mobile store to get my number ported over, they gave me a SIM card for the phone.  My...

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order tracking

I must say that I am EXTREMELY disappointed with T-Mobile. I ordered my phone and paid for expedited next day delivered and was told my phone would be delivered today.  When I check my order status it...

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Re: Official iPhone 6 What's Your Status? Thread

You and I appear to be in the same nightmare. Everyone is very sympathetic on the phone. They apologize, and I believe they are sincere. But, they don't actually seem to be able to do anything to get...

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Galaxy S5 Auto Brightness is too dim

Sorry, I know this question has been posted multiple times before, but I'm trying to find out if any new solutions have arrived. I'm having trouble with the Auto Screen Brightness feature of my Galaxy...

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Re: Why am I being billed for the time that my iPhone was being shipped?

Ok

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Re: The navigation buttons at the bottom of my phone do not illuminate.

I tried pulling and reinserting the battery but it didn't work. I've never seen them lit. The only reason I even noticed it is because I saw that the other phones we bought had lit buttons and asked...

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Re: Why am I being billed for the time that my iPhone was being shipped?

We look forward to hearing from you!

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Re: The navigation buttons at the bottom of my phone do not illuminate.

Sounds like a bad phone

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Re: Official iPhone 6 What's Your Status? Thread

Ordered 10/22 over phone with telesales iPhone 6 SG 64 iPhone 6 plus gold 64 just got an email this morning with shipping and trackin info. scheduled delivery weds. 19. Exactly 4 weeks later. happy and...

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Re: Official iPhone 6 What's Your Status? Thread

Weird thing is that the same exact thing happened to me and my husband! I ordered the Note 4 for him and it was charged 11/06 and it kept saying pending. After he got his tracking information and the...

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Trade-in issue

Hello community. Trying to get my trade-in back on track.  I placed order early October.  At the same time I requested a trade-in and remember receiving something telling me that I had until January...

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Re: Official iPhone 6 What's Your Status? Thread

Wow thats crazy lol but at least you received shipping information before you were charged I haven't received anything at all just the notice of the pending charge and the tool first stating my...

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Re: galaxy light randomly reboots since last update

I've briefly read through this thread and wanted to know if anyone has tried a factory reset after they did the OTA update for this phone.  The factory reset will wipe your phone clean so you...

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Re: Note 2 II Kitkat 4.4 Update

It's been 10 days since this article was written and still no update.  Again, I firmly believe we will never get this update and T-mobile is just leading us on.  I wouldn't be surprised if we asked how...

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Re: lg optimus l90 gps issue

just to be sure, you have gone to settings>general>personal>location>mode and the setting is on "high accuracy", right??  I couldn't get my gps to work on the "battery saving" setting.

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Alcatel one touch fierce won't charge

Hello, I am trying to get my alcatel one touch fierce to charge when it is on. When I plug it into a wall outlet, it will not show the charging light and the device will stay it is not charging. When i...

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Online Issues

Hello, For some reason I cannot log into my account online from your website.  My internet is working fine and every where else I go I'm able to log in with no problems.  After I input my number and...

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Re: Unable to log on. System does not recognize my number. TMO Phone Support...

I have the same problem here. My account worked 3-4 weeks ago. Beginning from 1-2 weeks ago, the T-mobile system simply does not recognize my number. I have tried on many computers and phones.

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Is the "Frost White" going to be available?

Hello,  I was planning to upgrade to this phone but I prefer the white one over the black. However, all I was able to find out so far is that T-Mobile does not offer the white edition of the phone...

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