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Re: Poor service provider I have ever seen...

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zipdrive I've already emailed separately. Moreover, I was using Sprint in Chicago area and it was good there but not in St. Louis where I'm now.

So, it depends on location rather than brand my friend.


Is Wifi Calling implemented right on the iPhone and can it make up for the downfalls of T-Mobile's Network

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So in the next few days Apple will likely release the iPhone 6 and shortly after release iOS 8 to existing iOS users. One of the long awaited features finally brought to the platform is Wifi-Calling, one of the best and most usueful features of years past in my opinion. However this is especially true in T-Mobile's case. Although their network can be great at times it often ends up leaving more to be desired. T-Mobile's Wifi-Calling is able to largely make up for that by taking advantage of the large amount of hotspots available to a person at any given time. However with this feature comes many possible draw backs, in which whether they occur is largely based on there implementation of the feature. I've listed some major ones below.

 

1. Bad Coverage areas may continue to drain battery. When a phone is in a bad coverage area, it is constantly searching for a signal, and as such the phone is forced to use more battery life. Wifi-Calling is supposed to be there for situations like this. So on the iPhone, when Wifi-Calling is enabled, will the phone stop searching for a signal and as such preserve battery life?

 

2. Complete Phone support may not be covered. Will the iPhones other core phone services be supported namely texting? I mean texting is just as an important form of communication as voice calls and its kind of unthoughtful to not include it.

 

3. Phone may disconnect from public wifi. A lot of times I find that my phone disconnects from public wifi networks if left asleep for too long and I'm forced to log back in. If this happens Wifi Calling is rendered basically useless for receiving calls and battery life will also suffer.

 

Basically if Wifi calling doesn't work radio magic then the phones battery will suffer heavily, if there is no iPhone SMS support then Wifi-Calling is still for a large part useless as more people text nowadays than make phone calls and automatic network disconnects can make the feature unusable.

 

I recently moved to a a new area and in many places I can get a decent signal. However I have horribly service at most of my school and work so horrible that I often have to put my phone into airplane mode just so the battery doesn't drain, basically cutting me off from my friends and family for a large part of the day. I can deal with not having that good of a signal here or there but when its like this its ridiculous. And if Wifi-Calling is still not able to solve this issue because of a crappy un-thought-out implementation I will be switching BACK to America's Most Reliable Network where I NEVER had any issue with getting a signal.

 

John Legere can say all he wants about more data capacity per user but the fact of the matter is that T-Mobile's network, although much improved in the last few years, is simply lackluster in comparison to the other big three. It can be great in large cities but it is most often horrible in-between & on the outskirts of cities, in buildings, the countryside and sometimes just random places. Never take a T-Mobile Phone on a road trip expecting to use it for GPS. These issues persist largely because of T-Mobile's lack of low band spectrum which is able to stretch far and deep. This spectrum is of limited quantity (largely thanks to the duopoly) and the only way for T-Mobile to gain such spectrum is to pay up the $$$ which is currently in short supply at the company. Translation it will be a while before the network gets up to a reliable network.

 

I know I was kind of all over the place in this post but basically I'm stressing my concerns over whether Wifi-Calling is able todo what its marketed to do on the iPhone. As well as the bigger picture of the reliability of T-Mobile network. T-Mobile gets so much right and is doing so much for the industry as a whole yet their #1 obligation to their customers, providing reliable phone service, is in question. Verzion & AT&T may be overpriced but at least their customers get the piece of mind of nearly always getting a good signial. And that may be enough for me to make the switch.

Re: Jump return issue.

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When the devices are received does it show a pending status or atleast that

the items were received. When I've done the jump through a T-Mobile store

it was cleared instantly the next day. This was the first time doing this

through a 3rd party tmobile retailer. I just want to know if the phone was

atleast received because I don't want to have to pay for this phone.

How to unlock my phone t-mobile

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Hi I have a galaxy note 3 locked on T-mobile and I want to unlock it to use other carrier, is anyone can help help....

Re: Simple Starter 500 MB Plan and Short Codes

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That's what I'm trying to do     I sure don't want to be stuck without them again!  Thanks for helping.

Re: Text's taking up to 4 hours to come in?

Re: Simple Starter 500 MB Plan and Short Codes

Re: Not happy with 'new' plan. Why did it have to change?

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Well I don't have the answer, let's be clear about that.

 

But it sounds like you were on the same kind of plan I'm on now... a "now considered" Legacy Plan. So as you now know, if your plan becomes a 'Legacy Plan', you can't get it back if you switch away from it.

 

The issue I think is 'Did you know that when you switched away' from your plan that you were not going to be able to switch back? It certainly doesn't sound like you did! To me, that's the issue.


Re: Not happy with 'new' plan. Why did it have to change?

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You are right. I don't recall receiving a notice saying that plans were changing and that should I decide to switch to a Pay Per Day rate that I would not be able to go back to my previous 'true' Pay-As-You-Go. I say 'true' because how can a plan be a Pay-As-You-Go plan if I am required to pay $3 per month? It should be call the $3 per Month Plan.

 

I didn't receive any email notice of any change to the Gold Member or that it was being renamed Legacy Plan either.

Fake tmobile Customer service??

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Yesterday evening around 6pm.i try called 611.from my lg g3.i am prepaid account .and one guy pick up my calls .and asking security question .like name . address.phone number and last 4 ssn ..and i try to asking he want to understand ringback tone service .and he say waiting one monmet pls .after 8 mins he came back answer me .sorry tmobile customer service currently. Closed please call back tomorrow business time .i asking he .then WHO IS IT??  he just hang up my phone..

I was afraid if tmobile already colsed.then who you are .how come asking my personal information. ..

This time feel very difficult to call customer service .not only tomobile.apple .comcast too.always waiting So longer about 45 mins still not pick up yet..and when i talking to my friends already very laud voice.but they still cannot hear very well..i am turn off the speak still same ..

Does some spyward on the my phone or

i have iphone 5s but i am not getting the internet

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I need to set up my iPhone 5s to have the internet available, however is there any setup that I need to do to my device?

Re: Word Association

Re: cyan update pushed back?

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I think all of us are running out of patience.  It's probably time to desert this sinking ship.  The excuses for us not receiving this update are nonsense when T-Mobile in Europe and AT&T in this country have updated their customer's Lumia 925s some time ago.  If your support staff isn't bright enough or is too high to figure out how to send out the update, somebody needs to call headquarters in Europe to get the instructions from them.  You can get their number by clicking on the Deutsche Telekom link at the bottom of this page.  Please have somebody call them.

I am in Germany and requested, via telephone, that TMobile put my phone on vacation rates, latter August and September 2014. I just viewed my withdrawals on my bank statement and there was a larger withdrawal than Tmobile assured me of, why?

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Hello, is there someone answering my questions regarding my recent bill...Sept.4, 2014?

Re: It says 4g but this is not 4g

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Holla! I just hit 1.2 down 1.4 up! Improvement! XD

 

Gah!  I could but dream of 34 down(i cant even imagine what you'd do with 70?!). Normally i get 9-14(depending on the time of day) and i'v yet to meet a video i couldn't stream, and i'm happy with that... till the dreaded cap throws me in to 2g land for the rest of the month(fork to the brain, i'm tellin ya!)

 

This might be a pipe dream though as, currently, i'm living in a pretty podunk town 25-30 min north of Corpus Christi :(


I cannot set primary account.

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I set up my account 3 years ago. I was an international student at that time. So I did not have SSN for my account.

For now, I want to cancel the family plan from my account.

 

I went to the T-mobile store to get help. They asked me to call 611. But the customer service ask me for my password. I did not setup any password as I remember. They said they could not help me.

 

When I want to  set up primary account, it ask for SSN. When I enter the SSN, the system reject it.

 

Is there any way to resolve this? Should I always pay more money for the additional account nobody is using?

Re: It says 4g but this is not 4g

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how many signal bars are you getting?

Re: It says 4g but this is not 4g

Re: It says 4g but this is not 4g

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hum no excuse then to get a signal booster huh, well one more thing you need to try, test the speed outdoor because that makes lots of difference, just to get an idea

Re: It says 4g but this is not 4g

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another thing to try is go to settings/cellular data and make sure the LTE is enabled

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