Re: Postpaid Walmart $30 Plan
T-Mobile isn't going to offer anything but unlimited plans in post paid anymore.
View ArticleRe: Balance remaining on prepaid when upgrading Sim Card?
Yes, I called the customer care service and I had my old SIM switched to a new Nano SIM within 5 minutes. It was quicker than what I was expected. Thank you!
View ArticleRe: LG G2 4.4 Update
Hey tschouten! The LG G2 is an awesome device, especially with Android 4.4! The software update was released on March 3rd, the update is coming out in waves to customers. We've got the latest steps to...
View ArticleRe: voice service
Hey mickeymoto525, We want your services working perfectly! If this is still going on, we'll definitely want to get a ticket started so our engineers can review the area. Please Contact Us!
View ArticleRe: How can I disable the low balance whisper on my prepaid account?
Hey obadz, It has been 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleCost for 200mb Free Data?
Hi there, Does anyone know if I have to pay the activation or SIM card fees in order to get the free 200mb data for life? Can I get the free data online or I will have to walk in? Thank you.
View ArticleRe: Looking for any new information on forced migrations
miket wrote: Say, sport fans - Being on an old expired plan (commonly referred to as "grandfathered") is like being in your apartment after the year's lease is up. You are there month-to-month....
View ArticleClik here to view.
Re: Why is there no coverage for China for Pay In Advance calling or texting...
Thanks for reaching out via our support forums cdh808. You are correct in that China isn't on the list of supported countries at this time. We do not have a time table for when this will change....
View ArticleRe: 2G Edge to LTE announcement
This is what we've all been waiting for. Incredible and very welcome news. This will also put immense pressure on VZW/AT&T since it would make T-Mobile a viable carrier for everyone except those...
View ArticleRe: Hi ! How can I unlock Iphone 4s
Both service providers sell apple products. Apple operating systems do not vary from SP to SP, hence, there should be one consistent set of instructions on how to perform this task.
View ArticleRe: Starts Phone Calls Itself
Thanks for getting back to us cartemd. Even though it might not sound related, it could very well be a memory error that is making the device act up. Please try clearing the application data and...
View ArticleGroup Messages Sometimes Not Sending or Recieving
Im on a GS3 with the latest firmware and my two friends are both using iPhones. When in a group message, I will try to send a text and I will often get the error "Message Not Sent" and after multiple...
View ArticleRe: Hi ! How can I unlock Iphone 4s
I am not disagreeing of what it should be, but it doesn't change the fact that it is illegal hence T-Mobile is not going to do something that is illegal even in the name of customer service.
View ArticleRe: 2G Edge to LTE announcement
It would also make them the first carrier unless the other's change their plans now with the pressure to be the first carrier to retire their 2G network.
View Article$30 Refil card - Invalid?
I'm hoping someone can help me resolve this issue. I've been on the phone with several departments for 2 hours trying to resolve and am almost ready to cancel all my plans with T-Mobile and switch to...
View ArticleClik here to view.
Re: Customer Service/phone unlock!?
Instead of calling you can always Contact Us through live chat!
View ArticleRe: voice service
Hello! Looks like this post has been answered! You can continue to post, and other community users may respond, but if you would like assistance from T-Mobile or T-Force please create a new discussion.
View ArticleRe: Sudden loss of coverage in our home
Hello juliaoboo, thank you for reaching out to let us know you are experiencing this service degradation! We want to make sure everything is fully functional for you. Please Contact Us so we can take a...
View Article