Re: Help with new account activation problem?
Hello Phillip, Keith and Maxwell -I'm happy to say we're up and running with the new plan and everything looks good.Thanks once again for the support and follow-up.James
View ArticleI BOUGHT MY WIFE AN IPHONE 4S AND IT WAS FINE IN THE UK AS IT USED AN ORANGE...
THE REASON IT WORKED OK IN THE UK IS BECUASE ORANGE AND T-MAOBILE WERE PART OF THE SAME COMPANY. HOW DO I UNLOCK IT NOW FROM ABROAD
View ArticleRe: Broke Samsung Galaxy S4 with no insurance
Yeah its always bad news when something happens to your phone I went 4 days without mine it's not a big deal though.
View ArticleRe: Android 4.4 Kit Kat
Haha Steve this same topic over and over again any day now though i calculate either by the end of this week or starting next week.
View ArticleTMo needs a Nokia Icon rival!
http://www.nokia.com/us-en/phones/phone/lumia-icon/specifications/ The Verizon issued Lumia Icon is a beast with a 2.2gHz quad-core, 2GB RAM and 32GB flash storage. T-Mo lets push for a comparable...
View ArticleWhy can't I change my plan (upwards not downwards)?
Two months ago I started a family plan for my three sons. Somehow during the process I apparently did not make one of the phones unlimited data usage. Last night the one son who got 2.5 GB of data,...
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Re: LG Flex: clicking/ticking sound while on a call
I think it was a hardware issue like you say. I exchanged it for another one and haven't noticed it.
View ArticleHow do I know how much my Employer Discount is?
Yesterday i applied employer discount is, i work for upmc and did everything online. this morning i received a email saying that I've been confirmed. how much is the discount and being that i already...
View ArticleMy flex account has insufficient funds???!!?
My family members and I converted from the $30/mth prepaid plan to a Simple Choice Family Plan on Sunday Feb 24, 2014.We wanted to retain our prepaid phone numbers and at the T-mobile store, we were...
View ArticleEmail to SMS not working
I have been having a lot of issues since switching from AT&T to T-Mobile when it comes to receiving SMS messages which were sent to me via email. I rely upon this functionality and it needs to be...
View ArticleRe: Sign into network needed on the new Nexus 5
You need to call Tmobile and have them change your data plan from a BB data plan to a standard data plan.
View ArticleRe: My HTC One won't turn back on nor will it charge.
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: HTC one LTE cannot use the mobile data her in philippines?
I dont know if my phone is unlocked the only problem is the mobile data cannot connect even if i on it already no 4G appear in the upper of my phone but call ang message is ok can use it only one...
View ArticleWhy can't I check the status of my ETF reimbursement?
The page doesn't recognize any of my info. Is anyone else having this issue?
View ArticleRe: Anyway to go back to previous firmware?
Unfortunately, there's no way to perform a forced rollback on the device without rooting the phone (which we would never advise). My apologies.
View ArticleRe: Why can't I check the status of my ETF reimbursement?
I'm receiving this error, Unfortunately, the information you've entered doesn't match our records. Please make sure you've entered it correctly, or call 1-800-937-8997 for assistance.
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Re: How do I know how much my Employer Discount is?
Hi jade1202! We're excited to hear that you'll be saving some money each month! For UPMC, your estimated monthly service discount is 10%. Please keep in mind that it can take up to 2 billing cycles to...
View ArticleRe: Let's talk about the "Call Ended" glitch...
The situation seems to be degenerating. The other night, as I was on the phone with my husband, the calls started dropping. Even though I had just been on the phone with him, of course, when I try to...
View ArticleRe: "We're sorry, your payment didn't go through. Please try again." Help!
Hi mmsheah! This is definitely not the experience we want you to have an appreciate you reaching out to us today. Have you recently tried clearing your cache, cookies, and browser history? Also, are...
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