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Channel: T-Mobile Support: Message List
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Re: does anyone know anything about t-mobile making all the costumers on...

Looks like T-Mobile has decided not to honor the letters they did send out. Kind of sleezy. There is a thread at Howard Forum in the T-Mobile section regarding grandfathered plans. I guess they are...

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Re: Question

Hi rd1082!  Our refurbished devices are a great way to get the newest devices at a more affordable cost. We don't know when those devices will become available, but you can stay up to date on the...

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Lost phone

I have lost my T mobil phone, my number was ************, it has been missing over a week now and goes straight to voicemail when I call it.  I know it was a Samsung  Blaze 4 Series.  I guess I to get...

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Re: Grandfathered Rate Plan List and Pricing

Thanks for the response tmo_sean_l! Nope not really, just curious if we do have an info here that I can use for reference... Thanks for clarifying this for me though!

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Re: Word Association

Celebration

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Re: 7 days activity requirement for phone unlock?

Hi kiffboy85. I have sent you a private message with instructions on how to email us directly, as requested! We look forward to working with you. If you're unsure how to access your private messages,...

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Re: Is Lumia Black update coming for the T-Mobile Nokia Lumia 521

Hello kingfaster92!  According to our records, this is the latest software: Software version 3046.0000.1328.2024 August 15, 2013.  You can also check for updates on your device this way:...

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Re: View Bill does not work!!!!

Hi Again! That is the browser that seems to work well with the site. We can can look into this in more detail for you with the browser that you are using. I have sent you a private message with...

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From current T-Mobile prepaid to new $30 mo walmart plan

Hi, I'm currently a T-Mobile prepaid plan customer. I've just purchased from HSN a Nokia Lumia 521 with T-Mobile sim card and activation card included. I would like to switch to the New T-Mobile...

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Re: View Bill does not work!!!!

I sent email.  Thank you.

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Re: Does anyone know when the Sony Xperia Z1

so where would I find that download online?

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Where's my iphone 5s gold

I went to a t-mobile store and tried to order an iphone 5s gold 16gb. They had it. The gentlemen helping me with the process couldn't access the information and couldn't give me the phone. He said...

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Re: Does anyone know when the Sony Xperia Z1

Hi bavarian92 unfortunately the Tmobile Xperia is the Z, rather than the Z1. Any software updates that become available for the phone will be sent out by Tmobile. The only other location that you would...

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Re: Does anyone know when the Sony Xperia Z1

I don't know exact places.  Have you tried googling something of the sortof "sony xperia z1 4.2 update download"?

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Where can I find my order number?

Where can I find my order number? I ordered a new phone.  I went My TMobile\Other Links\Order Status. The screen is asking for my Order Number and Zip Code.  I do not have my Order Number. I don't...

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Re: Good luck getting an unlock code, even if you bought your phone outright.

I have fought the very same battle as you twice over and finally won. I am active duty military stationed outside of the US and they still gave me absolute hell even though the requirements are suppose...

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Re: TMOBILE BAND COMPATIBILITY Samsung Galaxy s4 mini i9195

Just to clarify, the Nexus 5 is not a T-Mobile branded phone.  However, it is fully compatible with T-Mobile's network.  You will get LTE service on this phone if you are in an LTE service area.  If...

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Re: Want to upgrade phone - can't complete order

I have reponded to the email requesting a go-ahead for y'all to process the order for me.  That was day before yesterday and I have not heard anything. If you haven't received my response, then please...

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Re: How can I find out my pin

Glad to have been of help tampabebe!

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GS4 Screen Dims Randomly

Ever since the update, the phone continues to dim constantly. I have checked off everything that I have been asked to uncheck and still the phone does the same. It is really annoying to have the screen...

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