Chat History with Samsung Tech Support About KitKat 4.4.2 Update
A few days ago I ordered a new Samsung Galaxy Note 3 and should receive it on Wednesday. I say should because when checking my order status on my My T-mobile account, it has said "backordered" and no...
View Articledevice unlock request
i have lumia 521, now i am outside the countre i want to unlock the device, i want to use other netwirk her, please help me.
View ArticleClaim processing
My S5's screen cracked so I went to a T-Mobile store to have it checked. I'm enrolled in the JUMP program and the employee filed a claim for me. I have been tracking my claim for a while now, It has...
View ArticleRe: Can i recover deleted imessages?
Yes. You can recover deleted messages. Maybe you can use iPhone Data Recovery.You just need to follow the simple guide step by step: How to Retrieve Deleted Text Messages on iPhone.It's easy to use and...
View ArticleiPhone 5S not compatible with prepaid T-mobile plans?
I have an unlocked iPhone 5S purchased in Denmark. I am interested in the T-mobile prepaid 80$/month plan. When I choose the "bring your own device" option on the website...
View ArticleRe: iPhone 5S not compatible with prepaid T-mobile plans?
All gsm iphones work with tmobile only needs to be unlocked
View ArticleRe: Text messages truncated with "null"
When they send Private Messages, they appear in your inbox on the support forum site. You don't get any emails about it. If you're on your PC and look at the top, there's a little red number -- if you...
View Articletmobile accessories eip question??
Are they still doing the eips on accessories, just wondering looking to get some new headphones. When i go to the site, i cant find anything about it, thanks :)
View ArticleRe: EIPs and Upgrading
You need the original phone. You can sell your G2 to pay off your EIP and start a new one.
View ArticleRe: Another version of Kitkat 4.4.2 update
Mine says NF4, and it must have come through over night (as an OTA) ~25MB I just want data to stop cutting out, I can live with the rest of the idiosyncrasies. Let the testing begin! LOL
View ArticleRe: Another version of Kitkat 4.4.2 update
I didn't have issues with the previous version, so hopefully it will fix yours, are you sure it's only 25MB since Kies doesn't show how big is the file, but it took a while to download and my internet...
View ArticleRe: Another version of Kitkat 4.4.2 update
Actually before checking with kies, I checked for an update through the phone and told me up to date!!!!!!!!!!!!
View ArticleRe: why my ims status doesn't want to conect
I can't call my voice-mail or use data to surf the Webb it said Ims status disconnect but it said is on and won't let me turn it off
View ArticleRe: How to track Roaming minutes used
Hello rtcary! This plan includes unlimited minutes. It does have a cap for domestic data roaming. Can you provide us the details of the text message? You can find more info here: Domestic data roaming...
View ArticleRe: Thank you T-Mobile!!
Hello rgustafson85! We wanted to thank you again for these kind words! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to...
View ArticleRe: New phone, unnecessary fees
shellbell92, thank you for this clarification. I am sending you an private message with instructions how to contact us. Please click on the magenta number next to your account profile picture, or...
View ArticleRe: Questions of changing to Tmobile
There's a lot more to know. Basically any potential customer can take a "test drive". You just need a credit card that will withstand a largish ($750?) hold for a week or two. You also need to take...
View ArticleRe: T-Mobile deposit amounts on the high side??
Hello rjudy9751! We are glad you have made the switch to T-Mobile! We are sorry to hear about your frustration with our deposits. These are required based on credit. We truly appreciate the feedback...
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