Looking to switch from AT&T - Some questions
Hi All - I'm currently on the home stretch on my contract with AT&T. I plan on paying the early termination fee and switching to the $30 prepaid plan (100min/5gb data). I'd like to keep my number...
View ArticleRe: paid for service 2 days ago and I still don't have it
dmm864, That's odd. Let our T-Force team look into this for you. I am sending you an private message with instructions how to contact us. Please click on the magenta number next to your account...
View ArticleRe: Bluetooth audio cutting out.
For what i've read, its not a hardware problem but a kitkat 4.4.2 issue that will be addressed with 4.4.3.
View ArticleRe: Runaround in getting military veteran discount applied
hi,I am trying to find out about my veterans discount status as well.Can you PM me the instructions?FYI, I received confirmation email from TMO on 4/17/14Thanks.
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Re: Looking to switch from AT&T - Some questions
itsmebanky wrote: What would be the first step I should take?Will need to have the phone unlocked or get a T-Mobile branded phone. itsmebanky wrote: Would T-Mobile's early termination fee payoff...
View ArticleRe: Bluetooth audio cutting out.
Where did you see that so far?I haven't seemed to have problems with mine at all.Tried 4 different headsets and can't replicate the issue.
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Re: Data not working NW of Milwaukee WI
Thanks, I have basically done that, not with ping specifically but with other apps that do work in 2G and they fail in this area. Living in a 2G area I get to deal with the limitations of 2G all too...
View ArticleRe: Apparently tmobile is not interested in fixing my problem.
Hello, We apologize for any delay in responding. Having a working device is imperative. You mentioned you performed a master reset, did you reset the phone to its original factory settings? Have you...
View ArticleRe: Pictures on phone
Their are a few ways to do this.... judgeing by where this topic was posted Samsung Smiley T359 Email, you can send the photos as an attachment in an email. Very slow, but once in an email you can...
View ArticleRe: Need signal booster
Hi jeffw, with the information you've provided us it seems we are going to review your account further. I have sent you a private message with instructions on how to email us directly. We look forward...
View ArticleRe: Sprint buying T-mobile?
Sprint actually has more than any carrier before the Clearwire purchase. The problem... FCC doesn't enforce the use it or lose it policy.
View ArticleRe: Delayed Text Messages
Hello! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: No Coverage - Chicago
Hello freeloader22, Thank you for reaching out. We definitely want you to have service, especially at work. When you leave the building does the service get better? Do you get a better signal near...
View ArticleRe: Just who am I talking to?
Yep, prepaid. No one from actuall tmobile can even open the account.Everthing prepaid goes through this subcontractor.
View ArticleRe: Checking order status... not updating?
Hehe, lolacharisse, waiting can absolutely get the better of us all. If you ordered it Next Day Air sometimes it can be shipped before we get the tracking information updated from UPS, so it really...
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Re: Galaxy S4 No Sound on Cellular In or Out - Wireless other OK
Just tried that - works fine on my wife's S3
View ArticleI'm trying to pay the difference on my prepaid plan; it won't let me.
I'm on the $35 a month plan. I currently have $30 in reserve, so I need to pay another $5 to keep my plan going. Why am I not allowed to do this? Money is tight this week, and while I can pay $10, I...
View ArticleT-Mobile is the worst in customer service!!!
Highly regretting moving my number from Verizon. The process of moving my number over was a hassle, and now your reps are trying to say I never made a payment when it's been sitting on my account since...
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