wonderful service
For many years I 've been using store in Lincolnshire, IL. I want to compliment their customer service! They go above and beyond with their customer service every time I visit that store ( Monday...
View ArticleRe: Nexus 4 Downgrade form 4G to 3G
Hey there lte_boise, We understand the importance of having a fast and reliable connection. We would like to take a closer look at your area and see what is going on. I have sent you a private message...
View ArticleRe: SMTP send fails in TMO network
Hello! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: How long till my number and plan expires?
Hello asawi, That would be correct! It would be 90 days from the last payment date.
View ArticleRe: T-mobile refused to refund my promised deposit!!
Hello maggiefisher, I'm not sure why your deposits are not being refunded. Our T-Force team would love to take a closer look at this and see what's going on. I am sending you an private message with...
View ArticleRe: No service at home
Hi! It has been 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance...
View ArticleRe: Message Not Downloaded
Hey there thanhdantran, We are sorry to hear that you are having issues with your phone We would be more than happy to assist you with any questions or concerns you have. To clarify, "message not...
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Re: WE PETITION THE OBAMA ADMINISTRATION TO:Not allow Softbank/Sprint to buy...
Well their a few bumps to this post... One the link that you post only makes a new post,Verizon is actually now a GSM carrier..... yes I know they don't use sim cards but under the eyes of the FCC they...
View ArticleRe: T-mobile's pay-by-phone system and customer services it's the worst!
I don't want my notifications to stop, it's somebody else who wrote stop under our comments! Xiomara RestrepoGraphic DesignerE: xiomara-designer@live.comP: 954.621.7642W:...
View ArticleRe: OUT OF BOX WARRANTY FEE!!!
Hello kallison32, Thank you for reaching out. Unexpected charges are never ideal. We would like to further investigate this for you. We will need to access the account and look at the charges there to...
View ArticleRe: Questions about switching to T-Mobile.
Yep. Unless you go the Nexus 5 or Moto X route but their would be no wifi calling with those devices.
View ArticleRe: T-mobile's pay-by-phone system and customer services it's the worst!
Hello xiomy155, The response was not directed towards you. It was for the user who posted stop.
View ArticleRe: Delayed Text Messages
I thought that the phone was on a 200 message limit per conversation, but it was disabled.
View ArticleRe: Does the Nexus 5 Support VoLTE?
Hello tm80401, Thank you for reaching out. Voice Over LTE (VoLTE) is now available in the Seattle market; see http://goo.gl/hmndOV for more info.ed60 is correct, the GFlex, Galaxy Light, and the Note...
View ArticleRe: Coverage Question
I am still waiting (hoping) to hear from a T-Mobile tech on the issue before they close the ticket.
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Re: No Coverage and No Help or Answers.....
If your friends had T-Mobile service on your farm, it would be interesting to see what sort of service you got with different phones. What type of phone did they have?
View ArticleRe: Wifi calling on Nexus 5 using phone app option?
T-Mobile uses technology that reads the SIM for Wi-Fi calling. They're notgoing to do a SIP method for security to keep people from trying to use thesame number across multiple devices.
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