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My acct is suspended...no reason applies

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I Requested international plan while I am in Rome, Italy... I had it until yesterday, suddenly I have no signals, no 611, no wifi. WHY?  I have no access to a desktop-- only an ipad and the cell Phone. my bill was paid early, I did not ask for suspension,  someone has changed my password and the questions on my acct.  Plz have cust svcs call me and turn my service back on. Terry wheeler of Detroit, Mi-usa


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