Looked around and could not find the answer to this.
We're considering upgrading one or both our phones because it would appear some of T-Mobile's towers don't like our three-year-old T-Mobile-branded Sensation 4Gs. (As per TMO top-level tech support.) Unfortunately, the device I want to try, a Motorola Moto G, uses a microSIM, and our current devices use a miniSIM. So I'll need a new SIM.
What's the cost and procedure for accomplishing this?
What would happen if I just bought a phone, brought it into a local TMO store and asked "Please activate this new phone for me?"
Thanks,
Jim