Re: Anyone where I can find previously called numbers on my account?
If you are not on a regular account - unless your phone stores your call history - you can't. Prepaid users don't have that info online. If you are on a regular account - go to myt-mobile. You...
View ArticleRe: Jump Upgrade question
JUMP currently is not an option for on-line, it has to be done in the store. They are working on eventually making it available on-line but they don't have that process in place yet.
View ArticleRe: Walmart $30 T-mobile prepaid plan - Cold Sim for second time
Thanks gramps28 for the link. I'm trying to move my existing prepaid account to this walmart's $30 plan.As advised in the link, I stopped by the local T-Mobile store, but the rep. told that he could...
View ArticleRe: 2G Data Speed Question
2G is really only good for email, twitter, FB and etc. I wouldn't count on it for YouTube or video streaming. Are you sure it is the plan and not the phone? Some Moto G's don't support T-Mobile's...
View ArticleRe: Switching iphone sync from cloud to itunes
First thing you should do is turn off auto backup to iCloud, here are the steps for that.Tap Settings.Tap iCloud.Tap Storage & Backup.Tap iCloud Backup to toggle the slider on or off.Then you can...
View ArticleRe: Walmart $30 T-mobile prepaid plan - Cold Sim for second time
You can not do that.The 30$ plan is only for new subscribers.That is why you are having issues.The only thing that I can think of, and I would call and check first, is to just activate it first as a...
View ArticleRe: No service
Thanks for the post if you still don't have signal I would recommend removing the sim card and memory card and ensuring that they are inserted correctly and retesting and if that doesn't regain you...
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Re: roaming problems in aruba
sorry i have a problems wt email, the correct answer is i have a post paid service, i use the service in aruba a 8 year ago,ever has a good services
View ArticleRe: Why can't I access/edit my AutoPay information?
Hey jschroeds88, Thank you for sending us an email, we definitely want to get these concerns resolved! We will reply to your message as quickly as possible, if we haven't already!
View ArticleRe: Why can't I access/edit my AutoPay information?
I'll be sure to post the resolution once it's been reached. Thank you, Vanessa.
View ArticleRe: Galaxy Note 3.. Doesn't Vibrate!!!
Two last places to check: Settings> Device> Blocking mode> check to see if blocking is set. If so, see that the settings are correct and not the cause of your issue. Have you inadvertently...
View Articlecancel iep
87 days ago I purchased a new phone from Costco, who has a 90 day return policy. The phone is defective and has completely quit working. I do not want this non functioning phone,or a replacement/repair...
View ArticleBest way to request an unlock code
Can anyone tell me the best way to request an unlock code? I've had bad experiences calling 611 and last time I tried to unlock a phone it was a real pain. I checked out the requirements and as far as...
View ArticleRe: My Magazine APP. Please help.
OR! Just go to settings> general >applications > scroll over to ALL; then, scroll down to my magazine and tap on it. Uninstall up dates, force stop, uncheck notifications, and then, it should...
View ArticleRe: Wifi Issues With 4.4.2 Update
I see you're new so may I ask how you updated? OTA or using Kies? Did you master (Hard) Reset after the update? Have you tried clearing your cache partition?
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Re: When will S3 and S4 prices drop?
S3 is no longer in the T-mobile shop online. Guess they just removed it.
View ArticleWalmart $30 plan migration question
Hi, I recently successfully converted my pay as you go plan to $30 walmart plan. The agent that I talked to, could not add the $30 that came with my activation kit. Can anybody help me resolve this...
View ArticleRe: HELP PLEASE
A couple of things here, 1) T-Mobile only sells the phones it sounds like your issues are with Samsung although you did get JUMP which includes the insurance. Now the insurance clearly says they they...
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