Re: Why isn't my usage details working correctly?
Hey kaylafly, We know it's important to be able to view your usage online, we want the site working properly. Our web designers are aware of how the usage is formatting on some accounts, and we're...
View ArticleRe: My phone is not picking up my wifi signal very well, is there any ways to...
Would a wifi hotspots or signal boosting device possibly help? mini jammer
View ArticleAlcatel Fierce won't power on
I have an Alcatel One Touch Fierce. It is only about a month old. Today, I received a messages saying "Firmware update available". I accepted and started update. Since, my phone will not Power on. I...
View ArticleSupposed emulated SD card
OK here is the problem: I am out of internal memory on my phone. I downloaded the program AppMgrIII to help me move apps to my SD card. The program gives me the message : The device does not have a...
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I need a copy of a text message conversation emailed to me. how do I get the...
I have a text message conversation I need a copy of. How do I send this conversation to my email or print it off?
View ArticleRe: Number Port not compatible??
Any idea if TM will port from Google? The only reason I am worried about keeping our numbers is due to being in contract with sprint and the ETF credit from TM. apparently they will only credit the...
View ArticleRe: Number Port not compatible??
Call the nearest company store (Haggerstown) about 10 miles away - 301-582-3561 Maybe they can shed some light on why you can't get a number ported. I didn't think of the requirement that you...
View ArticleRe: Why won't TM enable my Lumia 810 for Wi-Fi calling
I'm a telecom engineer with a background in HW ands SW so I have a pretty good understanding of what is involved. However, I do recall that earlier this year many WP8 customers with either the 810 or...
View ArticleRe: Number Port not compatible??
last time we were up there last year they couldn't tell us why, so i doubt they can now....i was trying something though.....got some friends numbers and tried, 304-995, 304-886, 304-270, 304-820 all...
View ArticleRe: Looking to switch from CSpire to T-Mobile
Thanks. Looking online, I see a Google Nexus 5 for just under $400. That might be the most affordable higher end option. Another newbie question, though - if I went and bought the phone at the T-Mobile...
View ArticleHow to transfer a T-Mobile prepaid number to another prepaid phone?
I have a old prepaid phone and my new one came today. I wanted to transfer the number on the old phone to the new prepaid one since the balance is still active?
View ArticleRe: Looking to switch from CSpire to T-Mobile
If you are looking at the 16GB Nexus 5, the Google Play Store sells it for ~$350, so it is $50 cheaper than it is from T-Mobile and it is the same phone. For your phone number, you should port your...
View ArticleError on Samsung Note 3 - Unfortunately Index Service has stopped
AT&T has provided a patch to fix this error to Note 3 users on November 7th. To date, I have received no update from T-Mobile. When could users expect a fix? Thank you. Error...
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If i buy a factoryunlocked iphone 5s will i get 4g/Hspa /Lte in my area?
i currently have a google nexus 4 on tmobile prepaid and am getting Hspa speeds everywhere i go on long island new york. If i get the iphone 5s factory unlocked will i get the same Hspa speeds or just...
View ArticleRe: Problems with beta.my.t-mobile.com
I tried as you suggested and also turned WiFi like smplyunprdctble said to do with no better results.
View ArticleRe: Alcatel Fierce won't power on
Dear Three..Thank you for this detailed issue. I am a new Alcatel owner and have not yet experienced an update. I learned many things from your discussion. Please update the thread with whatever...
View ArticleRe: Will Nokia Lumia 810 receive the Lumia Black update?
So it appears the Lumia 810 will not be getting the Black Update. I'd like to know who is responsible for not supporting their product after less than a year? Nokia or T-Mobile?
View ArticleRe: Used to have 3g now only 2g?
Are you saying there are devices here that could pick up 3g or higher?
View ArticleRe: No data connection in Singapore on Mobile 1(SGP-M1) network
Try creating a new APN entry (settings not listed below are left at "not set"): Name: T-MobileAPN: epc.tmobile.comMMSC: http://mms.msg.eng.t-mobile.com/mms/wapencMCC: 310MNC: 260APN Protocol: IPv4APN...
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