The curse of the back order Ipad Air
I have two 16gb Ipad airs on back order and no communication on when they will ship or any sort of communication on what the hold up is. Common courtesy would be to keep me up dated on what the hold up...
View ArticleRe: Billing
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View ArticleOnline Backorder
Hey Support Team! I was hoping I could get some help with my new account/phone if possible. I ordered a 32g slate grey Iphone 5s online Dec. 20th and even paid for over-night shipping but it's been on...
View ArticleWiFi Calling & Router Port Forwarding?
Do I need to forward any ports on my Internet router for WiFi calling?
View Articleindividual to family
My mother and I already have individual prepaid plans, how do we switch to a family plan and keep our numbers?
View ArticleRe: Order status in limbo?
Interesting. Less than 24 hours after voicing my concern here and doubts about proceeding with the order, my phone has shipped and is expected to arrive Monday.
View ArticleRe: Wifi tethering throttle
Hi xcarlittosx! I want to make sure you are able to enjoy full speeds. If you have the unlimited plus 2.5 GB hotspot feature your normal data on the phone should not be effected at all. If you have...
View ArticleRe: New Error "An application has been forced to stop for an unauthorized...
Good luck getting Samsung & google to work together on this one...it's SE android (google) vs knox (samsung), only one can win?!?
View ArticleRe: T-Mobile Sim Unlock Request
Hi muthu_kr, I am sending you a private message so that we can work with you directly.
View ArticleRe: New Error "An application has been forced to stop for an unauthorized...
Maybe when we get Kit-Kat......it will be fixed.....lol
View ArticleRe: T-Mobile PTT
Hi sfrazier9999! By default T-Mobile does not have any device that has push to talk. I do not see them adding this. However there are apps on Android and iPhone that will work for this. Keep in mind...
View ArticleWhy do I get the following error message when trying to connect to the...
Why do I get the following error message when trying to connect to the internet: "Unable to connect …try again later. If problem persists contact service provider?
View ArticleSamsung Galaxy S2 Wifi Disconnects
I accidentally hit forget on my home wifi network. I cannot get the phone to reconnect. It sees the network when it scans. It attempts to connect then indicates disconnected. the network is listed...
View ArticleIsis-Ready smartphones
When will T-Mobile offer the Isis e-wallet app for the Nexus 5 smartphone?
View ArticleRe: I want to switch from Sprint to Tmobile
Thank you very much for that information, now I will certainly to see what Tmobile has to offer for the future.
View ArticleWhat does the account balance mean?
My account balance says $30.00 but I don't understand if that will pay for next month? Or is that the charge from this month?
View ArticleRe: $30 Plan on iPhone 5S works, but no MMS
I found it interesting that the 99¢ SIM card from T-mobile won't work with their $30 prepaid plan. I never heard that and I bought a 99¢ SIM card expecting to use it with the $30 plan when I get my...
View ArticleRe: t-mobile support for Samsung Galaxy Note 3
I need to ask, "Do you believe your phone is capable of working properly with the right software update?" You have mentioned so many problems that I hope Bluetooth, WiFi, NFC, SMS, etc. have worked as...
View ArticleJump for iPad's (or any tablet)
I was a little disappointed that T-Mobile does not offer their great Jump program on any of their tablets. I was ready to buy an iPad on this program. Jump on T-Mobile was my main reason to switch from...
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