Re: Group text leading to blank messages
elitewolverine, While GroupMe works I guess, it's not a stock experience, AND the group chat takes place within a third-party phone number. It doesn't take place through normal MMS groups. It's...
View ArticleRe: Hey T-Mobile is this true????
Yea, I understand all to well I maybe force to look to other carriers. I don't want an android but that looks to be the only option on the network.
View ArticleRe: discount
Hello richter'sgirl, Thanks for the info, we are happy to confirm whether or not we see anything listed on your account regarding a corporate discount, I have sent you a PM with instructions on how to...
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Re: Hey T-Mobile is this true????
Amen brother, I just got here and the lack of higher end windows phones makes me want to switch back to AT&T. Come on Mr. Legere, make it happen.
View ArticleRe: Group messaging problems
Wow, I asked for a credit. Hopefully they give me one too!
View ArticleRe: S4 4.3 Update Issue
Thank you all for your respond I think my issue was an incompatible App, I just uninstall it reboot the cell phone and now everything is working fine.
View ArticleRe: If I setup a payment arrangement online will it effect my ability to Jump...
Hello exynoshd, Great question! It's good to know what to expect. Payment arrangements won't affect your ability to JUMP in the future. If you are past due or setting up a payment arrangement when you...
View ArticleRe: using a 30 dollar refill to save me from going over my alloted minutes
Hi jeremylr888, Thanks for this additional information. We're glad to help you find out how to get the most out of your service. It sounds like you're on a regular post paid account, so a prepaid...
View ArticleHow do I add a AAA discount to my bill?
I've had AAA for a year now and was just sent a discounts e-mail saying that we get discounts because of it. Is there a way to apply it to my current bill?
View ArticleRe: texting a picture issue
Hi there, this has been an on going issue since mid-October with a bunch of people on ANY device that uses T-Mobile. It is affecting MMS as a whole, including Group MMS (group chat). Please refer to...
View ArticleRe: How do I add a AAA discount to my bill?
Hi there xiadari09, Saving money is always good! You can apply for the AAA discount here: http://support.t-mobile.com/docs/DOC-4791
View ArticleRe: How do I add a AAA discount to my bill?
this seems to be only for corporate discounts, I don't have a AAA e-mail address to enter to check availability
View ArticleRe: How do I add a AAA discount to my bill?
Hello xiadari09, Try this one instead: Business Cell Phone Plans | Employee Discounts | T-Mobile Advantage Program
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Re: I have not pay for my account successfully and my credit card showed me...
Hi,I have tried to do it using my BOA debit card but it was failure.Can you cc to anyone who can give me the reason? thank you very much! Jianxin Zhou 2013-12-05 发件人： tmo_donovan 发送时间：...
View ArticleRe: White Lg G2 Shows Off Classy look better than the black
Hi herr6770, If you are within your 14 day buyers remorse you can although you may have to pay a restocking fee if purchased through the store. Thanks -Drew
View ArticleRe: my mytouch Qall of a sudden stop responding to my touch is there...
Hi Sarah, Let us know if these steps help at all Touch screen troubleshooting: Android Thanks -Drew
View ArticleRe: This has only started happening after I downloaded the new software 4.3.
Hi captcoolhand, Thanks for reaching out. I would recommend performing a master reset especially after the update to make sure there are no issues from previous software. Thanks -Drew
View ArticleNexus 5 - Horrible signal or just T-Mobile?
I'm currently on Verizon and thought I'd give T-Mobile a try. I picked up a Nexus 5 and got it activated. The signal was ok-ish at home, much like my Verizon signal, but at work the T-Mobile signal...
View ArticleRe: Need help setting my account as "primary account holder" on my.t-mobile.com
Hi Vanessa. Thanks for responding. The primary account was not set up onany other line on my account. I will need customer care to help set up thispermission for me on your end. Do I need to call...
View ArticleWIFI issues after 4.3 update
Last night I OTA'd to 4.3. After the update, I cannot even turn on WIFI. I cannot even scan to see any networks for WIFI. I factory reset and it did not fix the issue. Then I updated back to 4.3...
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