Shouldn't rely on T-mobile? Advised by a Manager in Customer Service
I just don't understand how rude a manager can be. After 9 years of continue usage, this type of customer service is unacceptable. They are facing system update, and can't process any payments or...
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Re: Good News All My Proud GS4 Owners
You know matt1395 I'm glad someone said something to this person. He seems to troll these posts saying anything and everything just to irritate the people. Never has anything helpful to say just trying...
View ArticleRe: Are there any downsides switching to the "small business" plan compared...
Hey miket, Without looking at the account I'm not able to say for sure, but it sounds like you're still our T-Mobile customer, you've just changed rate plans. The forums are available for everyone...
View ArticleService suspended, payment plan in place
I received a text message this morning saying that my account was suspended. I set up a payment plan (the first payment will be on Friday when I get paid). Is setting up the payment plan enough to get...
View ArticleRe: Why do my text messages not send sometimes?
Hope everything works smoothly like glass...
View ArticleRe: Customer service
We have many centers located throughout the US. What's going on exactly? We're happy to help with any concerns.
View ArticleRe: Service suspended, payment plan in place
Hi dancinggiraffe! When did you set up this payment plan, before your account was suspended, or after? I would recommend that you Contact Us to speak with a specialist in Financial Care if your service...
View ArticleRe: Phone goes black while texting
Thanks for the response Vanessa. It has been happening for about a month now and only happens while texting. It does happen multiple times a day. I don't have any third party applications, just the...
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Re: sd card error
3.Re: sd card errorluvduchovnySep 9, 2013 8:07 AM (in response to fieldsm66)Some sd cards come with a larger sd adapter. Here's a link where you can find...
View ArticleRe: Quick Question?
Hello! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...
View ArticleRe: Are there any downsides switching to the "small business" plan compared...
Thanks! There are headings at the top of the forum listing the following categories: Phone Billing Plans Coverage AND (recently added in past week by TMo Keith) Business...
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Got SIM Unlock Code in less than 4 hours!
I used the chat function for the request. Better than using 611 because there is always a chance (on either end) the IMEI string of numbers gets written down or read/spoken wrong. The rep said...
View ArticleMisleading pricing.
Unlimited talk, text, and data pricing from your website is misleading. You should be more explicit that it doesn't include the true high speed data.
View ArticleRe: when i set my gs4 for lte4g
I've been having the same problem in Antioch, California. The problem is intermittent, sometimes the calls go straight to voice mail. And when placing calls, sometimes the call would time out because...
View ArticleRe: I know my bill is past due. I get paid Friday and will send my payment...
Hi samee228! T-Force would be happy to assist you with making sure you get the correct address! I've sent you a message with how to email us. -Lucinda
View ArticleRe: iphone 5s for not so good credit
Probably the same as they did with the 5 before, since it is the same price. I know the price they give for most new phones for not-so-great phones is $330. But that's still just a down payment, people...
View ArticleDropped Calls, One-Way Audio, Distorted Audio - Austin, TX
I am a recent switch to T-Mobile from AT&T, and I gotta say, this network is terrible. I have never in my life experienced so many dropped calls, calls with garbled audio, and calls with one-way...
View ArticleWarranty Fee on Defective Phone
Just over three months ago, I purchased a Samsung Galaxy S4 from T-Mobile. I constantly had troubles with the battery draining too quickly, and with the phone turning off on its own. I contacted...
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