Hi i did chat with the unlock team..they need the phone must be in usa and use 7 days to unlock..the problem is the phone is in vietnam..its risk to send the phone back to us..90% the phone will be lost befor get out of vietnam...been chat with 3 agent they all say the same thing..i know there is a way to unlock it..just becaus they dont want to do it..i been with tmobile 6 years+..very sad about this..
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