Quantcast
Channel: T-Mobile Support: Message List
Viewing all articles
Browse latest Browse all 19420

Re: unable to sign in on tmobile network on samsung galaxy s4

$
0
0

Amanda, it is a very nice EXPENSIVE phone that is disappointing me with the inability to work when not near wifi. It is a new tmobile phone. My last phone was a Blackberry Bold and I never had an issue with connections like I am having now, and I do not have another phone to put my sim card in to test it. I did some trouble shooting and I tried turning off wifi when I am out and about, changing my option to "prefer mobile network over wifi", made sure roaming is on...even when I have more than 2 bars my internet and apps that need to access it do not work. It tells me to sign into a tmobile network and when I try, it tries to bring me to the tmobile website that of course doesnt open. I am very frustrated. Do you have any other ideas for me to try? Would someone in a tmobile store know enough try and help me fix it? If I cant fix it, what are my options? Thanks for your help!


Viewing all articles
Browse latest Browse all 19420

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>