I am currently on the classic with no contract. This is part of the email sent about the order:
Thank you for your recent T-Mobile order (Order # 3612****).
Unfortunately, we cannot process your request for a contract extension / upgrade for (985) ***-**** at this time. T-Mobile has informed us that your phone is not eligible for a contract extension at this time. As a result, we cannot process your request to extend your contract and purchase a new phone at a discounted price. As soon as you become eligible for an upgrade, we will send you an email with a link to our hottest offers.
For your convenience, we are cancelling this phone and any accessories you purchased for this item on your order. You will receive an email like this for each ineligible or cancelled phone.
Click here to return to Store and place a new order.
Thank you,
But during the ordering process after I submitted it it said the upgrade date was unspecified. When the order is submitted it gives live results within seconds of the order being sent, telling you if the order will be shipped or not. I was disappointed because I was looking forward to an up to date phone. Now I gotta wait for God knows how long.