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Why can't I purchase a prepaid phone online?

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Is there a reason I can't purchase a prepaid phone? I set up mine and my bfs accounts on 8/20 and don't care for the postpaid accounts. I purchased some penny sim cards for us so we can switch to prepaid. I read that you can't use a postpaid sim card on a prepaid account so I purchased the penny sim cards to switch us over next month. Today I found a Prepaid phone on sale and tried to purchase that so either of us had a backup phone if one of ours broke. It said it was having problems with my credit or debit card. I checked and all info is correct and I have plenty of money in my account. Is Tmobile not allowing me to purchase anything else since I've had a few purchases in a short period of time?


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