I think all of us are running out of patience. It's probably time to desert this sinking ship. The excuses for us not receiving this update are nonsense when T-Mobile in Europe and AT&T in this country have updated their customer's Lumia 925s some time ago. If your support staff isn't bright enough or is too high to figure out how to send out the update, somebody needs to call headquarters in Europe to get the instructions from them. You can get their number by clicking on the Deutsche Telekom link at the bottom of this page. Please have somebody call them.
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