Yesterday evening around 6pm.i try called 611.from my lg g3.i am prepaid account .and one guy pick up my calls .and asking security question .like name . address.phone number and last 4 ssn ..and i try to asking he want to understand ringback tone service .and he say waiting one monmet pls .after 8 mins he came back answer me .sorry tmobile customer service currently. Closed please call back tomorrow business time .i asking he .then WHO IS IT?? he just hang up my phone..
I was afraid if tmobile already colsed.then who you are .how come asking my personal information. ..
This time feel very difficult to call customer service .not only tomobile.apple .comcast too.always waiting So longer about 45 mins still not pick up yet..and when i talking to my friends already very laud voice.but they still cannot hear very well..i am turn off the speak still same ..
Does some spyward on the my phone or