I bought a T-Mobile SIM Activation Kit and, in the activation process, I chose the $30 prepaid plan, and paid for a refill at the "Fund you account" step. My phone got activated and I have my number. However, my account balance is still $0.00, even after 28 hours from the payment.
I checked with my bank, and the $32,60 ($30 + taxes) were debited from my account. I contacted the support via chat, they said I should contact the Refill Center via phone (1-877-720-5195). I contacted them, and couldn't solve my problem.
What should I do to get my balance updated and my plan activated?