My mom's phone just started having this issue today. Went through this forum and could not find an answer. Tried the Google disabling, no dice. Went to an Android forum where a guy said he noticed that his phone would still work with a headset, so he checked out his jack and it looked a little dirty inside. He cleaned it out and all was good. I decided to give it a shot and cleaned out her jack and it immediately started working. Might want to try that before having to replace your phone or doing a factory reset. Cuz reloading a phone is a pain. Good luck! Hope this helped.
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