I was initially using jellybean on Samsung Galaxy S 4 and for a while was sending and receiving MMS with no issue. I can still send MMS without issue and but I was still having issues receiving MMS. I was advised byTmobile to upgrade to KitKat. Still experienced issues receiving MMS. Tried turning Wifi on and off. Under Wi-Fi Calling, Cellular Preferred is on. Tried setting APN settings to default. None of that worked but what ultimately allowed a message to get through was changing my default APN settings. I was unable to make changes directly in the default, so I manually created a new one and followed the guidelines listed:
To set the internet, picture messaging (MMS), and access point name (APN) settings, follow these steps:
Android phones
Note:
On Android phones you can reset the default APN settings for data and picture messaging (MMS).
In the event that you need to manually set the APN, follow these steps:
Note:Settings
for the T-Mobile myTouch 3G, myTouch 3G Slide, myTouch 4G, and myTouch 4G Slide
can be found here: Data & picture messaging settings: T-Mobile myTouch 3G / 3G Slide /
4G / 4G Slide.
- Touch Settings.
- Touch Wireless
& networks.
Note: This varies by software
version and phone.- Android 1.6: Wireless
Controls. - Garminfone: Wireless
Manager. - Behold II: Phone
Information. - Android 4.1 (Samsung): Connections
tab then tap More networks.
- Android 1.6: Wireless
- Touch Mobile
Networks. - Touch Access
Point Names
or APNs. - If there is a T-Mobile
APN, touch it. If not, press the Menu
key, and touch New APN. - Enter the following settings for the Data
APN:- Name:
T-Mobile - APN:
epc.tmobile.com or fast.t-mobile.com (for LTE devices) - Proxy:
<Not set> - Port:
<Not set> - Username:
<Not set> - Password:
<Not set> - Server:
<Not set> - MMSC:
http://mms.msg.eng.t-mobile.com/mms/wapenc - MMS proxy:
<Not set> - MMS port:
<Not set> - MMS protocol:
WAP 2.0 - MCC:
310 - MNC:
260 - Authentication type:<Not
set> - APN type:
<Not Set> OR Internet+MMS
(depending on software version)
- Name:
- Press the Menukey.
- Touch Save.
- In the list of APNs, delete all others that
may appear. If there is a FOTA APN,
you may leave that one. To do this:- Touch the APN you want to delete.
- Press the Menukey.
- Touch
Delete APN.
- Verify that there is a circle next to the
one remaining APN to show it is activated.
Under the APN type, I first tried <Not Set>, which did not work but Internet+MMS did work and I finally received a picture after saving out of my newly created APN. However, the green dot keeps going back to the default APN when I'm in APN section or nowhere near it. I tried to delete the default APN but everytime I click on it and then press the menu button to delete, the only option I'm given is reset it to default. I just want to be able to receive pictures so if there is no way to delete the default, how else can I go about receiving pictures?