Quantcast
Channel: T-Mobile Support: Message List
Viewing all articles
Browse latest Browse all 19420

Phone wont turn on

$
0
0

After having the original HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a refurbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when I went to turn it back on, it vibrated like it should but the screen stay black (No T Mobile splash or anything). I proceeded to remove the battery for 30 seconds (counting by mississippi's) and reinserted the battery. Again, it vibrated like it would turn on, yet the screen stayed black. I retried this process multiple times to no avail. I read on another thread that i should plug it in for 30-45 minutes incase the battery is dead. Upon plugging it in, the charge light booted orange like it should, but went out and the phone will vibrate like its booting, pause for 60 seconds and vibrate again.

 

I tried to factory reset it (Hold down the volume down key and press the power button) And it again stayed black and vibrated like it was trying to turn on, but the screen stayed black.

 

 

 

I'm not worried about anything on the phone being lost or destroyed. I never tried to root it or anything, i just put music on it.

 

If anyone could help me, it would be greatly appreciated.


Viewing all articles
Browse latest Browse all 19420

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>