tmo_alicia_b Good Morning!,
I just receive bill yesterday saying that I was charge service from May 7, 2013 to June 6, 2013 which if you remember from my original post I put my account on suspension theft and that I would like to make my payments until I pay it off than I would like to start service once again now I am back further in debt with T-Mobile US at $322.75 thus have to remain in move over in suspension, yet I didn't not use my service for that billing amount. I would like to get service in the near future for what I paid for. fortunately I spoke to Courtney at Cencal Department saying she definitely understands my frustration, confusion that High Balance Department put me through, I will fix the problem I notice that they put you on Suspension theft which that is why you were being billed while suspended, so now you will only be billed $10.00 rather than $84.99. Please help tmo_alicia_b to either put credit on my account for next billing cycle or use it as a future service when my account is back on service or gift card.