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Re: ETFdenied

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Yes. We moved three different numbers to Tmobile but only traded in one of the phones since only one had an ETF. It was an Iphone 4S. We then purchased three new Iphone 5s. I have verified with our local store that we met all the guidelines regarding trading in an approved phone and purchasing an approved phone. I received confirmation that the bill was received and only included as requested the page showing the early termination fee and the account information. It took the full 8 weeks and then received the denial.


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