Hello! That memory card is very important to the operations of the device and many of the apps, so I understand why you are looking into this. I have a few questions to help. Does removing it and then replacing it help? You can see how to do that here: Memory & SD card: Alcatel ONE TOUCH Evolve™ Do you have another device to test the card in? If you transferred this card from another device, did you format the card?
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