Who do I contact to fix it?
I've taken it in to T-mobile once, they had no luck and asked if I had insurance but I don't think I should have to buy a new phone when it was an update from the company that broke it???
That doesn't seem right, I assumed the update would be safe since it was sent to me by my provider, if I had been told there was a risk of crashing the phone I wouldn't have installed it.
I have an HTC one and from reading other threads here it looks like a lot of people are having trouble with updates crippling their phones.
Is there any possibility the company will offer some kind of OTA fix for this?