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One of my family lines has a $9.99 charge to Byte Spike LLC. How can I get this removed, and how can I prevent my family from making unauthorized charges by mistake??

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One of my lines has a $9.99 montly charge to

Byte Spike LLC

 

The user of the phone is not technically adept and could not have ordered this on purpose.  How can I prevent this from happening again?


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