i tried upgrading my phone yesterday to the Sony and i went thru everything but it wouldn't let me submit. i called and was told by one of your reps that an order had been placed and to wait on a confirmation email. 24 hours later, no email and a rep told me in order to get the web offer it must be done online. tried getting back on and reordering, and now that phone is backordered!!! i just want to upgrade while the pricing is good. pleaseeee help!
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